Diego Miranda
Debary,FL
Summary
Sales and Leasing Professional with a proven track record at Chrysler Dodge Jeep Ram of Seminole County, exceeding sales targets through exceptional negotiation and customer service skills. Leveraged interpersonal relations and a goal-oriented mindset to foster client relationships, ensuring repeat business. Expert in team collaboration and maintaining high customer satisfaction, contributing to substantial company growth.
Overview
13
13
years of professional experience
Work History
Sales and Leasing Professional
Chrysler Dodge Jeep Ram of Seminole County
05.2018 - Current
- Provide excellent customer service, addressing concerns promptly and ensuring customer satisfaction throughout the leasing process.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
Product Specialist
Fields Bmw Winter Park
963 Wymore Rd, Winter Park, FL
2015.01 - 2018.04
- Assisted with demonstrations to showcase functionality of BMW product line.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to new team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Assistant Football Coach
University High School
01.2012 - 01.2015
- Managed equipment inventory and maintenance, providing a safe environment for players during practice and games.
- Scouted opposing teams to help build effective gameplay strategies.
- Implemented successful training and conditioning programs to elevate players' physical abilities and stamina.
- Monitored student-athlete academic progress, providing support when needed to maintain eligibility.
- Conducted film study sessions with players to review game footage for learning opportunities and improvements.
- Improved player skills through personalized training sessions tailored to individual needs.
Education
Associate of Applied Science - Sports Exercise Science
University of Central Florida
Orlando, FL05.2013
Associate of Science - Sports Exercise Science
Colorado State University
Fort Collins, CO05.2011
Skills
- Goal-oriented mindset
- Strong negotiation skills
- Interpersonal Relations
- Prospecting new clients
- Relationship Building
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Self Motivation
Languages
Spanish
Native or Bilingual
Timeline
Sales and Leasing Professional
Chrysler Dodge Jeep Ram of Seminole County
05.2018 - Current
Product Specialist
Fields Bmw Winter Park
2015.01 - 2018.04
Assistant Football Coach
University High School
01.2012 - 01.2015
Associate of Applied Science - Sports Exercise Science
University of Central Florida
Associate of Science - Sports Exercise Science
Colorado State University
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