Jose Villarreal

• Engaging the customer In a Professional and ethical Manner.
• Addressing the wants and needs.
• Making every effort to structure the transaction to meet the customers budget and or payment goals.
• Executing proper vehicle selection needed to make the most out of the customer’s time.
• Build value in myself and ultimately the marketplace.
• Engaging in future follow-up to ensure that the customer's experience was the best it could be.
• Ensure that they don’t have any further issues or questions after the fact .
• Addressing a full explanation of the service department procedures, appointments, scheduling, and pick-up and delivery that I offer personally to my customers.
• Executing a 3/6/9/12 month follow up plan to keep in close contact with my customers.
• As well as ultimately setting the pace forward for referrals.

• Preformed various tasks as a general laborer for the first 90 Days until accepted in to the USW union.
• Operator/ Helper on various machines and Press operations designed to fabricate corrugated containers.
• Input spec info to program the machine for proper set-Up
• Machine Operator For one and two piece containers.
• Maintained a good track record for quality of spec.
• Good attendance record.
• Helper on a 50" Flexo folder/gluer.
• Helper on a 50' die-cut machine.
• Helper on a Göpfert press/die cutter.
• Operator on a Bahmuller 25/45 Double Champion.

• Monitored and fulfilled manufacturing warehouse drum stock for multiple departments, C/O Axalta Performance Coating Systems (plant site Mt.). Clemens, MI.
• I was also in charge of loading all used containers with product clingage to be shipped off-site.
• I assisted with the forecasting and executing of new orders with the raw material purchaser.
• Assisted and maintained the quality of specifications of all new drums received from multiple drum suppliers.
• Logistics for shipping and receiving, as well as trafficking for my department, was also my responsibility.
• Completing all required documents needed to track drum loads and quality inspection reports. As well as supervision and payroll.
• This was a subcontractor role; Axalta employees were placed to perform these duties once the active agreement was concluded.

• Instructed new staff on proper food preparation.
• Food storage.
• Sanitation and safety issues.
• Ensured all staff understood expectations for the day.
• Worked hard to meet daily production goals.
• Shipping and receiving.
• Production labor.
• Cleaning, sanitizing, and preparing machinery.

I started in the car business in Pittsburgh, Pennsylvania, when I was approximately 21 years old.

Throughout the years, General Motors, along with many other car companies, implemented a shutdown program for many dealerships.

This affected many Dealer Groups that were not achieving the sales objectives to maintain their status in the dealer network.

With that, General Motors and other car makers did, in fact, condense the number of active dealerships down quite a bit.

In a nutshell, I am very customer service-oriented, and I work well in a team-oriented atmosphere.

And strive to build rapport and a solid relationship with my employer and coworkers. My colleagues.