Diego Nunez
San Francisco,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Assistant Genral Manager
Planet Fitness
San Bruno, CA
11.2022 - Current
- Responsible for managing daily store operations, including staff scheduling and customer service.
- Conducted regular inventory checks to ensure accuracy of stock levels and identified potential shortages or overages.
- Analyzed weekly sales data reports to identify areas for improvement in order to maximize profits.
- Coordinated with vendors regarding orders placed for merchandise delivery and returns.
- Participated in meetings with other department managers to discuss objectives, goals and challenges faced.
- Adhered to company policies related to customer service standards in order to maintain a high level of satisfaction among customers.
- Created monthly reports for senior management summarizing operational performance metrics.
Sales Associate
Nice Kicks
09.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Participated in multipliers quarterly audits scoring 90+
- Exceeded sales expectation during holidays by $40,000
- Awarded top salesman for November-January
Assistant Store Lead
Quick Quack Car Wash
South San Francisco, CA
07.2021 - 11.2022
- Provided guidance and leadership to store team members.
- Monitored store operations, ensuring compliance with company policies and procedures.
- Monitoring functionality of car wash machinery and equipment
- Ensuring adherence to company policies and procedures
- Subscribe customers to auto membership
- Partnered with manager to create initiatives designed to motivate staff, increasing overall productivity and consistently exceeding monthly sales goals by 20%
- Conducted weekly meetings to communicate issues, safety, and weekly goals, answering and resolving
Education
Communication Studies
City College of San Francisco
Skills
- Spanish
- Multi-tasking strength
- Product Sales
- Upselling
- Goal-Oriented
- Problem-Solving
- Written and oral communication skills
- Product Knowledge
Timeline
Sales Associate
Nice Kicks
09.2023 - 05.2024
Assistant Genral Manager
Planet Fitness
11.2022 - Current
Assistant Store Lead
Quick Quack Car Wash
07.2021 - 11.2022
Communication Studies
City College of San Francisco