Diego Osorto
Bladensburg,MD
Summary
Skilled CertifiTrainer bringing top-notch communication, organizational, and relationship-building abilities. Detail-oriented and industrious team player creates new programs and delivers exceptional results using wide range of training techniques. many years of experience in corporate training and education.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified trainer
Raising Cane's Restaurants
College Park, Maryland
12.2025 - Current
- Facilitated interactive workshops to strengthen customer service skills, improving team engagement and client satisfaction.
- Educated team members on food safety and hygiene standards, ensuring compliance and promoting a safe dining environment.
- Supported implementation of operational policies and procedures, enhancing consistency and efficiency in daily operations.
Crew Member
Six Flags
Bowie, Maryland
04.2025 - 10.2025
- Assisted guests with inquiries, ensuring positive experiences and satisfaction.
- Maintained cleanliness and organization in assigned areas, contributing to overall guest enjoyment and safety.
- Provided excellent customer service to guests throughout the park.
- Assisted in operating rides and ensuring guest safety.
- Maintained cleanliness of assigned areas and equipment.
Education
Bladensburg Highschool
Bladensburg, MD04-2026
Skills
- Customer service
- Employee training
- Team building
- Food safety
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Cashier , Raising canes, (4/16/2026)
- Certified trainer program Raising Canes,(4/19/2026)
- Dining Room, Raising Canes(4/16/2026)
- Expo, Raising Canes (4/16/2026)
- Front Counter, Raising Canes(4/16/2026)
- Kitchen Zone, Raising Canes (12/04/2025)
References
References available upon request.
Timeline
Certified trainer
Raising Cane's Restaurants
12.2025 - Current
Crew Member
Six Flags
04.2025 - 10.2025
Bladensburg Highschool