Diego Quintana
Hampshire,IL
Summary
Results-driven professional with a strong background in staffing coordination and team collaboration. Known for resolving operational challenges promptly and ensuring compliance, committed to optimizing staffing solutions to enhance patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
Asbury Court
Des Plaines, Illinois
03.2020 - Current
- Coordinated recruitment efforts for new CNA positions, increasing team capacity to meet resident care needs.
- Managed scheduling for entire building, covering supportive living, assisted living, memory care, and skilled nursing services for 120 staff members.
- Streamlined communication between management and staff on staffing requirements, improving clarity and responsiveness.
- Provided assistance to nursing team during staffing shortages to maintain care standards.
- Oversaw quarterly PBJ reports to ensure compliance and accurate reporting.
- Verified payroll timesheets using Paychex, maintaining overtime goals efficiently.
- Resolved IT-related issues promptly to ensure smooth operations.
- Assisted maintenance with wheelchair upkeep and addressed minor repair requests, ensuring resident safety and comfort.
- Ordered medical supplies through Medline and TwinMed, ensuring adequate inventory levels.
CNA
Avantara Long Grove
Long Grove, Illinois
11.2016 - Current
- Monitored vital signs and communicated changes to nursing staff to ensure timely care.
- Supported residents in daily living activities and personal hygiene to enhance comfort and dignity.
- Responded promptly to patient call lights and requests, improving patient experience and satisfaction.
- Maintained a clean and safe environment for residents and staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
CNA Supervisor
Transitions Hospice
Huntley, Illinois
04.2017 - 03.2020
- Managed scheduling and staffing needs for optimal patient coverage.
- Coordinated optimal routes and patient loads for CNAs to ensure effective patient care.
- Coordinated training sessions on hospice care protocols to enhance staff compliance and patient support.
- Trained new CNAs to ensure readiness for patient care.
- Mentored CNAs through one-on-one sessions to develop essential caregiving skills.
- Reviewed incident reports involving CNAs and took corrective action.
Education
Associate of Science -
Universidad Cientifica Del Peru
Lima - Peru08-2013
High School Diploma -
Palatine High School
Palatine06-2007
Skills
- Recruitment coordination
- Applicant tracking
- Candidate engagement
- Schedule coordination
- Scheduling expertise
- Workforce planning
- Compliance reporting
- Staff training
- Problem solving
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- CNA
Timeline
Staffing Coordinator
Asbury Court
03.2020 - Current
CNA Supervisor
Transitions Hospice
04.2017 - 03.2020
CNA
Avantara Long Grove
11.2016 - Current
Associate of Science -
Universidad Cientifica Del Peru
High School Diploma -
Palatine High School