Diego Quintanilla
Houston,TX
Summary
Bilingual college student with extensive customer service experience across diverse roles. Strong communicator, engaging with customers, ensuring satisfaction, and collaborating with teams. Proven ability to navigate fast-paced environments while maintaining high standards of service quality. Strong desire to make sure people get the best quality treatment they deserve.
Overview
2
2
Languages
5
5
years of professional experience
Work History
In-Store Shopper
Whole Food Market
08.2026 - Current
- Selected fresh produce and grocery items for customer orders.
- Checked order accuracy and product quality standards during item picking.
- Asked customers about order details and preferences to confirm requests.
- Used strong verbal communication to engage customers and identify needs.
- Assisted customers in choosing items needed for shopping trips.
Parking Lot Attendant
H-E-B
06.2025 - Current
- Greeted customers with a positive attitude to ensure a positive environment
- Collected and organized carts based on size to maintain cleanliness and convenience in parking lot
- Collaborated with team members to ensure a clean and organized parking lot
- Assisted customers in locating groceries to enhance shopping experience
- Provided support at the front end by bagging items and handling damaged products
Crewmember/Trainer
Raising Cane's
06.2024 - 03.2026
- Communicated with other crew members for efficient food making during fast paced situations
- Took customer orders with a sense of urgency while maintaining speed and accuracy
- Train new crew members in all positions, providing support and reinforcements in their positions
- Maintained food safety practices and cleanliness when preparing food
- Collaborated with team members to ensure high customer satisfaction with food quality and service
Records/Decommissioning
QuarterNorth Energy
09.2021 - 05.2023
- Tracked and recorded hours worked on wells in Excel for accurate project reporting.
- Calculated and documented costs for each well to support budgeting and financial analysis.
- Organized and stored files in designated folders for efficient retrieval and management. in their corresponding folders
- Organize folders in alphabetical and numerical order
- Scanned files and created profiles on the computers
Education
High School Diploma -
Bellaire High School
Houston, TX06-2025
Skills
- Customer service
- Effective communication
- Active listening
- Teamwork
- Time management
- Adaptability
- Excel
- Microsoft Word
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
In-Store Shopper
Whole Food Market
08.2026 - Current
Parking Lot Attendant
H-E-B
06.2025 - Current
Crewmember/Trainer
Raising Cane's
06.2024 - 03.2026
Records/Decommissioning
QuarterNorth Energy
09.2021 - 05.2023
High School Diploma -
Bellaire High School