Diego Rettzo
Chester,VA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Cashier
Burlington Coat Factory Department Store
Chester, VA
04.2021 - 04.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Education
Biology
Virginia Commonwealth University
Richmond, VA05.2026
Skills
- Customer Service
- Cash Handling
- POS Systems
- Employee Training
- Work Task Prioritization
- Problem-Solving
- Cash Register Operations
- Inventory Stocking
- Price Identification
- Reliable and Responsible
- Honest and Ethical
- Feedback Acceptance
- Complaint Resolution
- Customer Relations
- Staff Mentoring
Timeline
Cashier
Burlington Coat Factory Department Store
04.2021 - 04.2022
Biology
Virginia Commonwealth University