Diego Reyes
Tulsa,OK
Summary
Dynamic professional committed to exceptional customer service and engagement. Demonstrates effective communication and teamwork in fast-paced environments, fostering a positive atmosphere. Recognized for maintaining composure while adapting to change, ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Brick Specialist
LEGO Brand Retail
Tulsa, OK
10.2024 - Current
- Memorized the five Bricks of Service to ensure consistent and unique interactions for every customer.
- Practiced delivering and receiving feedback to focus on self-development and encourage the development of others.
- Maintained composure and the ability to remain positive in highly populated work events.
- Made various connections by explaining unique features and benefits of selected products.
Cross-Trainer Associate
Cinemark
Tulsa, OK
08.2021 - 12.2023
- Increased customer satisfaction by preparing and delivering complex food orders in a fast-paced work environment, while maintaining a positive and focused attitude.
- Utilized teamwork by collaborating with kitchen staff to ensure timely preparation and punctual delivery of orders.
- Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
- Supported team members by sharing best practices for efficient workflow execution.
Education
High School Diploma -
Union High School
Tulsa, OK05-2023
Skills
- Customer service
- Self-motivation
- Positive attitude
- Feedback reception
- Communication skills
- Adaptability to change
Timeline
Brick Specialist
LEGO Brand Retail
10.2024 - Current
Cross-Trainer Associate
Cinemark
08.2021 - 12.2023
High School Diploma -
Union High School