Diego Rolon
Queen Creek,AZ
Summary
Reliable sales associate with strong customer service and bilingual communication skills. Proven ability to enhance customer experiences and foster positive relationships, driving repeat business and satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Besy Buy
Gilbert, AZ
08.2024 - Current
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Trained new associates on operational procedures, fostering a collaborative work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Parents Photography Business
Queen Creek, AZ
03.2018 - 03.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Developed knowledge of inventory management systems to assist in stock replenishment efforts.
- Engaged with customers to gather feedback, enhancing service quality and product offerings.
Education
High School Diploma -
- Completed AP course in [Spanish}
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Bilingual (Spanish)
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate - Besy Buy
08.2024 - Current
Sales Associate - Parents Photography Business
03.2018 - 03.2020
Poston Butte High School - High School Diploma,