Dedicated professional with strong customer service skills and a commitment to service quality. Experienced in resolving conflicts and managing multiple tasks efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Swagat Indian Restaurant
Dubuque, IA
09.2025 - 02.2026
Assisted in menu recommendations, enhancing customer satisfaction and engagement.
Provided exceptional customer service, ensuring a positive dining experience for guests.
Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
Resolved customer complaints promptly, improving guest retention and loyalty.
Residential Roofer
Davis Construstion
Dubuque, IA
06.2025 - 01.2026
Installed roofing materials, ensuring compliance with safety standards and manufacturer specifications.
Operated various hand and power tools for efficient installation and maintenance tasks.
Trained new team members on proper roofing techniques and safety protocols.
Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
Achieved high-quality workmanship by consistently adhering to safety protocols and industry standards.
Laborer
Peak Construction Corporation
Cedar Rapids, IA
01.2025 - 06.2025
Assisted in site preparation and cleanup, contributing to timely project completion.
Followed blueprints and specifications to execute construction tasks accurately.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Produce Clerk
HyVee Foods
Dubuque, IA
03.2022 - 08.2024
Stocked and rotated produce to ensure freshness and quality standards.
Assisted customers with selections, providing product knowledge and recommendations.
Monitored inventory levels, reporting shortages to management for timely replenishment.
Maintained cleanliness and organization of produce displays to enhance visual appeal.