Summary
Overview
Work History
Education
Skills
Bilingual in Spanish and English
Timeline
Generic

Diego Rolwes

Dubuque

Summary

Dedicated professional with strong customer service skills and a commitment to service quality. Experienced in resolving conflicts and managing multiple tasks efficiently in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Swagat Indian Restaurant
Dubuque, IA
09.2025 - 02.2026
  • Assisted in menu recommendations, enhancing customer satisfaction and engagement.
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
  • Resolved customer complaints promptly, improving guest retention and loyalty.

Residential Roofer

Davis Construstion
Dubuque, IA
06.2025 - 01.2026
  • Installed roofing materials, ensuring compliance with safety standards and manufacturer specifications.
  • Operated various hand and power tools for efficient installation and maintenance tasks.
  • Trained new team members on proper roofing techniques and safety protocols.
  • Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
  • Achieved high-quality workmanship by consistently adhering to safety protocols and industry standards.

Laborer

Peak Construction Corporation
Cedar Rapids, IA
01.2025 - 06.2025
  • Assisted in site preparation and cleanup, contributing to timely project completion.
  • Followed blueprints and specifications to execute construction tasks accurately.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Produce Clerk

HyVee Foods
Dubuque, IA
03.2022 - 08.2024
  • Stocked and rotated produce to ensure freshness and quality standards.
  • Assisted customers with selections, providing product knowledge and recommendations.
  • Monitored inventory levels, reporting shortages to management for timely replenishment.
  • Maintained cleanliness and organization of produce displays to enhance visual appeal.

Education

High School Diploma -

Senior High School
Dubuque, IA

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Memory retention
  • Conflict management

Bilingual in Spanish and English

I am fluent in Spanish and English. 

Timeline

Restaurant Waiter

Swagat Indian Restaurant
09.2025 - 02.2026

Residential Roofer

Davis Construstion
06.2025 - 01.2026

Laborer

Peak Construction Corporation
01.2025 - 06.2025

Produce Clerk

HyVee Foods
03.2022 - 08.2024

High School Diploma -

Senior High School