Diego Valenzuela
Apache Junction,AZ
Summary
Dedicated and personable professional with over 8 years of customer-facing experience in retail, distribution, and service industries. Brings strong communication, empathy, and organizational skills to every role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
The Habit Smoke Shop
10.2020 - 12.2025
- Oversaw daily operations across two store locations, ensuring compliance with health and safety regulations
- Trained and mentored 8+ employees, enhancing team performance, efficiency, and service quality
- Managed inventory levels, optimizing stock replenishment processes to reduce waste and improve sales
- Developed and implemented promotional strategies, increasing customer engagement and overall sales revenue
- Delivered exceptional customer service, resolving issues promptly and maintaining strong client relationships
- Maintained clean, organized, and visually appealing stores to enhance customer experience
Personal Trainer
Athletes Performance Enhancement
11.2024 - 08.2025
- Coached hundreds of young athletes over time, helping them become faster, stronger, and more confident
- Led groups of 20+ athletes at one time in fun, engaging, and safe training sessions
- Developed and implemented individualized training programs tailored to each athlete’s goals
- Monitored progress through assessments, adjusting programs to ensure ongoing improvements
- Educated clients on nutrition, wellness, and exercise techniques for holistic health benefits
- Communicated effectively with youth athletes and parents to motivate progress and ensure safety
- Promoted teamwork, discipline, and confidence among participants
Manager
Bear Distribution
10.2021 - 08.2024
- Oversaw product ordering, invoicing, and fulfillment for multiple retail locations
- Communicated effectively with vendors to coordinate and confirm supply orders
- Ensured accurate documentation and timely deliveries to business partners
- Maintained strong customer relationships through reliable service and professionalism
- Provided consistent, high-quality communication with stores and vendors
Owner & Operator
DV Promos
08.2016 - 07.2021
- Worked with over 80 businesses, schools, teams, and clubs providing custom promotional products and apparel
- Designed all product graphics and managed customization from concept to delivery
- Managed vendor relationships to ensure timely delivery of promotional products
- Oversaw project timelines, ensuring adherence to deadlines and quality standards
- Delivered high-quality customer service, ensuring repeat clients and strong referrals
- Managed budgeting, order fulfillment, and all aspects of daily business operations
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2021
Skills
- Excellent written, verbal, and active listening communication
- Strong customer service and interpersonal abilities
- Leadership and team management experience
- Problem-solving and critical thinking skills
- Effective time management and organization
- Strong emotional intelligence and professionalism
- Microsoft Excel and general computer proficiency
- Reliable work ethic and accountability
- Sales and client relationship management
Certification
- Class D Driver’s License
- NASM Certified Personal Trainer
- NASM Certified Nutrition Coach
- CPR Certified
Timeline
Personal Trainer
Athletes Performance Enhancement
11.2024 - 08.2025
Manager
Bear Distribution
10.2021 - 08.2024
Manager
The Habit Smoke Shop
10.2020 - 12.2025
Owner & Operator
DV Promos
08.2016 - 07.2021
High School Diploma -
Desert Ridge High School