Diego Montoya

Partner with real estate and mortgage organizations to strengthen sales leadership, recruiting operations, and performance culture. Focus on coaching leaders, tightening accountability, improving sales processes, and aligning teams around consistent execution. Consulting emphasizes culture, fundamentals, and scalable systems that support long-term team and revenue growth.

• Support leadership teams at Navigate Realty and Citywide Home Mortgage in optimizing recruiting, onboarding, and agent/LO performance.
• Lead operational improvements and communication loops to increase consistency in execution and production.
• Coach leaders on team development, sales management, and performance expectations.

Support leadership in driving agent production through coaching, sharpening fundamentals, and implementing systems that create consistent performance.

• Partner with the executive team to strengthen recruiting processes, onboarding, and team development.
• Enhance operational consistency through improved communication, structured expectations, and clear performance rhythms.
• Elevate culture by introducing frameworks that help agents build sustainable habits, accountability, and production momentum.

Partner with executive leadership to strengthen loan officer recruiting, onboarding, and performance systems.

• Build and optimize recruiting engines designed to scale LO hiring across production tiers.
• Improve accountability processes and fundamentals to strengthen production consistency across the branch.
• Enhance communication rhythms, cultural alignment, and operations to support long-term organizational growth.

Promoted through multiple roles over 11+ years: Account Executive → Business Consultant → Senior Business Consultant → Team Lead → Regional Sales Manager → Senior Sales Manager.

Led multi-region sales teams responsible for revenue growth, retention strategy, and customer success.

Led teams of 20+ direct and indirect reports across the Southeast region, improving agent production and strengthening forecasting accuracy.

Coached managers and high-performing salespeople to exceed quota and execute against clearly defined performance expectations.

Partnered cross-functionally with Product, Marketing, and Operations to enhance client experience, adoption, and long-term retention.

Improved retention, tightened accountability systems, and delivered high-impact cultural and onboarding improvements across multiple markets.

Built and scaled a national mortgage processing operation focused on accuracy, compliance integrity, and multi-state account management.

Originated and managed a high-volume residential mortgage pipeline, consistently producing $5M+/mo in closed loans across nine states.