DIEGO REYES
Whittier,CA
Summary
Hello! I am a Certified Java Programmer with extensive experience in Bartending and Food Service, possessing a strong background in multitasking with expertise in customer satisfaction. Currently pursuing a Bachelor's degree in Computer Science at Cal State Long Beach. I am adept at managing high-volume environments while maintaining quality service. I am committed to balancing academic and professional responsibilities effectively, seeking a full-time or part-time position to further develop skills
Overview
3
3
years of professional experience
Work History
Manager
Uncle Henry's Deli
Downey, CA
04.2024 - Current
- Effectively managed a team in operating a kitchen and bar.
- Curated stocking orders based on inventory, helped facilitate and streamline incoming deliveries, established a good rapport with vendors, networked with our community and other small business owners, maintained and organized supplies, and assisted with front-of-house tasks.
- Established processes to track and monitor key performance indicators, allowing for informed decision-making.
- Led a team of employees to successfully complete a major project on time and within budget.
- Developed and implemented an effective conflict resolution process that improved team morale and reduced employee turnover.
Bartender
Uncle Henry's Deli
Downey, CA
04.2023 - 04.2024
- Prepared and served alcoholic beverages, interacted with customers, managed bar inventory, swapped kegs and couplers, and maintained the cleanliness of the keg room, cleaning taps and or the beer lines themselves.
- Ensured a positive and safe experience for patrons, used customer service expertise and operational efficiency.
- Provided bar staff with training and guidance, resulting in improved customer service standards.
- Maintained a clean and organized bar area, resulting in an 'A' health inspection rating.
- Resolved customer complaints in a timely and professional manner.
Education
Associate of Science - Computer And Information Sciences
Rio Hondo College
Whittier, CA05-2026
High School Diploma -
Whittier High School
Whittier06.2016
Skills
- Time Management
- Customer Service
- Conflict resolution
- Vendor relations
- Training and development
- Staff development
- Inventory management
- Team Collaboration
- Team management
- Customer service
Personal Information
Date of Birth: 09/29/98
Languages
- Spanish
- English
Timeline
Manager
Uncle Henry's Deli
04.2024 - Current
Bartender
Uncle Henry's Deli
04.2023 - 04.2024
Associate of Science - Computer And Information Sciences
Rio Hondo College
High School Diploma -
Whittier High School