Diem Amy Ho
Cartersville,GA
Summary
Outgoing worker with exceptional social skills, communication abilities, and customer service background. Listens very closely and is always wanting to help. A team player that is dedicated to making the workplace flow easier. Fast learner that is loyal to their workplace.
Overview
3
3
years of professional experience
Work History
Barista
City Creamery
Rome, GA
04.2022 - Current
- Diverse job: ice cream scooper, coffee barista, bubble tea barista, sales, cashier
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Physical Therapy Student Intern
Atrium Healthcare
Rome, GA
01.2022 - 05.2022
- Taught patients how to live within limits of capabilities and celebrated successes.
- Responded to established emergency procedures to promote patient safety and care.
- Used pain management and relaxation techniques to reduce discomfort and stress.
- Monitored patient progress and adjusted treatment plans accordingly.
- Educated patients on proper body mechanics and injury prevention to avoid risk of re-injury.
- Educated families and patients on proper body mechanics and self-care practices to improve long-term outcomes.
Poll Worker
Floyd County Board Of Elections
Rome, GA
11.2020 - 05.2022
- Checked addresses, IDs and registration cards.
- Issued ballots and provided instruction on how to correctly mark choices.
- Set up, monitored and maintained polling equipment.
- Addressed voter questions and concerns.
- Opened and closed polling booths.
- Prepared, cleaned and maintained polling stations.
- Attended appropriate training sessions and information briefings.
- Maintained ballot secrecy and confidentiality.
- Posted signs, instructions and statutory notices for incoming voters to see.
Education
Bachelor of Arts - Elementary Education
University of West Georgia
Carrollton, GA12.2025
Skills
- Adaptable and Flexible
- Clean
- Efficient
- Listening Skills
- Multitasking Strengths
- Bilingual (Vietnamese)
- Conflict Resolution
- Restock Shelves
Languages
Vietnamese
Native or Bilingual
Timeline
Barista
City Creamery
04.2022 - Current
Physical Therapy Student Intern
Atrium Healthcare
01.2022 - 05.2022
Poll Worker
Floyd County Board Of Elections
11.2020 - 05.2022
Bachelor of Arts - Elementary Education
University of West Georgia
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