Dien Ma
Irving
Summary
Dynamic professional with a proven track record as a Welding Operator at Saber Industries, excelling in project completion and quality assurance. Recognized for exceptional punctuality and driving safety as an Uber Partner, consistently achieving high customer satisfaction. Strong communication and situational awareness skills enhance client relationships and operational efficiency.
Experienced with navigating city routes and ensuring timely and safe transportation. Utilizes problem-solving skills to manage dynamic driving conditions and enhance rider satisfaction. Track record of maintaining high level of customer service through effective communication and adaptability.
Overview
9
9
years of professional experience
Work History
Uber Partner
Sefl Employed
03.2025 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Nail Technician
Sefl Employed
10.2020 - 02.2025
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Welding Operator
Saber Industries
04.2016 - 07.2019
- Increased overall project completion rate by diligently monitoring weld quality and addressing issues promptly.
- Completed complex welding projects within tight deadlines by effectively managing time and prioritizing tasks.
- Streamlined fabrication process through effective blueprint reading and interpretation, ensuring accurate assembly of components.
- Communicated effectively with supervisors regarding project progress, potential challenges, and proposed solutions for overcoming obstacles.
Education
High School Diploma -
Tran Boi Co
Viet Nam 05-2015
Skills
- Flexibility
- Driving safety
- Punctuality
- Cleanliness
- Situational awareness
i can speak vietnamese and cantonese
i can speak both language fluency and english
Languages
English
Professional Working
Timeline
Uber Partner
Sefl Employed
03.2025 - Current
Nail Technician
Sefl Employed
10.2020 - 02.2025
Welding Operator
Saber Industries
04.2016 - 07.2019
High School Diploma -
Tran Boi Co
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