Dierre Smith
Indianapolis,IN
Summary
Experienced with managing warehouse inventory to ensure optimal stock levels and efficient operations. Utilizes strong organizational skills and attention to detail to maintain accurate inventory records. Track record of effective teamwork and adaptability in dynamic environments.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Hertz Car Rental
Indianapolis, IN
03.2025 - 06.2026
- Resolved customer inquiries and issues efficiently through effective communication and problem-solving skills.
- Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.
- Collaborated with team members to streamline processes, improving response times for customer requests.
- Trained new staff on policies, procedures, and best practices to ensure consistent service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Inventory Clerk
Riley’s Children’s Hospital
Indianapolis, IN
10.2024 - 03.2025
- Managed inventory tracking using advanced software systems to ensure accurate stock levels.
- Coordinated with medical staff to streamline supply requisitions, enhancing operational efficiency.
- Conducted regular audits of inventory to maintain compliance with hospital standards and regulations.
- Trained new staff on inventory management protocols and best practices to improve team performance.
- Collaborated with team members to achieve a well-coordinated inventory management system.
- Completed physical inventory counts each month.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
Parking Supervisor
Indiana State Fairgrounds
Indianapolis, IN
05.2024 - 02.2025
- Conduct traffic control. Drive company vehicles.
- Assists guests with directions on where to park and where their event is located. Place parking staff at designated posts. Provide water to staff. Assign breaks and hold posts while staff are away.
Host
Commission Row
01.2024 - 05.2024
- Greet and seat guests. Assist with taking reservations for guests. Answer phones take to-go orders. Take messages for management.
- Give tours to guests of establishment. Provide great hospitality and service.
Warehouse Driver
Veho Tech
03.2022 - 11.2023
- Part warehouse worker. Stacking pallets and carts to be delivered. Wrapping pallets using pallet jacks to move pallets. Directing traffic and assisting drivers with parking and loading cars. Sorting for different states and down stacking pallets. Driving 26’ truck to pick up pallets for our warehouse. Unloading trucks and setting up for night shift.
Customer service representative
Kelly services
07.2021 - 02.2022
- Take inbound calls, gather information of customers and input into system, give information on next steps.
Security Guard / Captain
Sunstates Security
10.2019 - 07.2021
- Patrol building ensuring a safe environment
- Create schedules, interview and hire guards
- Monitor cameras and exits, checking guests in
Cashier
Community Spirits
02.2018 - 10.2019
- Listen to customer requests
- Correctly issue receipts, refunds, credit, and change to customers
- Maintain friendly demeanor while dealing with large crowds
Warehouse Associate
PeopleReady
11.2018 - 01.2019
- Receive and count stock
- Manually record data
- Re-pack items into correct boxes
Banquet Server / Prep Cook
People Ready
03.2016 - 06.2018
- Wipe down tables
- Prep food for service
- Assist with all customer needs
Security Guard
Marv’s Security
03.2013 - 01.2015
- Circulate guest, patrons, and employees
- Protect property
- Observe and report suspicious activity
Education
High School Diploma - undefined
Cincinnati Job Corps
04.2010
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Call center experience
- Payment processing
- Stock management
- Quality assurance controls
- Delivery scheduling
- Warehousing functions
- Route management
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Packaging and labeling
- Pallet jacking
- Barcode scanning
- Quality control
- Visual inspection
- Product inspection
- Defect identification
- Production experience
Timeline
Customer Service Representative
Hertz Car Rental
03.2025 - 06.2026
Inventory Clerk
Riley’s Children’s Hospital
10.2024 - 03.2025
Parking Supervisor
Indiana State Fairgrounds
05.2024 - 02.2025
Host
Commission Row
01.2024 - 05.2024
Warehouse Driver
Veho Tech
03.2022 - 11.2023
Customer service representative
Kelly services
07.2021 - 02.2022
Security Guard / Captain
Sunstates Security
10.2019 - 07.2021
Warehouse Associate
PeopleReady
11.2018 - 01.2019
Cashier
Community Spirits
02.2018 - 10.2019
Banquet Server / Prep Cook
People Ready
03.2016 - 06.2018
Security Guard
Marv’s Security
03.2013 - 01.2015
High School Diploma - undefined
Cincinnati Job Corps