Dieter Heine
Escondido,CA
Summary
Creative Assistant Manager with a deep background in skateboarding and design. Proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Vans
Escondido, CA
08.2021 - Current
- Managed day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive true customer service
- Developed strategies for increasing store profitability by analyzing sales data and coaching team towards success
- Supervised a team of employees and provided daily training and coaching to drive personal success as well as store success
Lead Wrap Installer
Signart Graphix
Vista, CA
06.2019 - 04.2020
- Work with clients to design vehicle wraps that capture and convey their band message as well as enhance appearance of personal vehicles.
- Production and installation of vehicle wraps, stickers and signage.
- Delegate tasks to team of installers to ensure customer satisfaction in a timely manner
Wrap Installer/designer
TE Motorsports
Escondido, CA
04.2018 - 05.2019
- Design and install vehicle wraps for personal and corporate vehicles
- Production of vehicle wraps and stickers for clients in a timely manner
- Represent brand at industry tradeshows
Sales Associate/Auto Mechanic
Mossy Volkswagen
Escondido, CA
02.2016 - 04.2018
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Perform programming for incoming vehicle inventory
- Perform vehicle maintenance for dealership vehicles
Assistant Key Holder
Zumiez
Carlsbad, CA
10.2010 - 08.2011
- Greeted customers and provided assistance with selections.
- Assisted in training new staff members on store policies and procedures.
- Monitored sales floor to ensure adherence to customer service standards.
Skate Camp Instructor
City Of Escondido
Escondido, CA
08.2008 - 04.2010
- Teach skateboarding basics and advanced tricks to campers and attendees
- Maintain Park structures and surrounding areas
Education
High School Diploma -
Escondido Charter High School
Escondido, CA06-2008
Skills
- Records Management
- Store Organization
- Stock management
- Operations Oversight
- Employee training
- Design and layout creation
- Scheduling
- Problem-Solving
- Project Management
- Advertising familiarity
- Corporate Branding
- Production Standards
- Trend Research
- Branding
- Product Sales
- Upselling
- Payment Processing
Timeline
Assistant Store Manager
Vans
08.2021 - Current
Lead Wrap Installer
Signart Graphix
06.2019 - 04.2020
Wrap Installer/designer
TE Motorsports
04.2018 - 05.2019
Sales Associate/Auto Mechanic
Mossy Volkswagen
02.2016 - 04.2018
Assistant Key Holder
Zumiez
10.2010 - 08.2011
Skate Camp Instructor
City Of Escondido
08.2008 - 04.2010
High School Diploma -
Escondido Charter High School