DIETHRA LAPORTE
PALMDALE,CA
Summary
Performance-driven sales consultant with 13 years of experience selling in dynamic and fast-paced environments. Committed to working autonomously and with sense of urgency to meet and exceed territory sales goals. Adaptable and flexible to accommodate growing customer needs and requests.
Overview
13
13
years of professional experience
Work History
Small Business Account Executive
T-Mobile
Palmdale, CA
09.2021 - Current
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
Sales Consultant- President Club
Carmax Inc
Palmdale, CA
01.2019 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
General Store Manager
Verizon Wireless
Santa Clarita, CA
08.2010 - 06.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Grew company sales 110% year over year by devising strategic promotional plans capitalizing on changing market conditions.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Assistant Manager
Verizon Wireless
Palmdale, CA
06.2008 - 08.2010
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Planned team-building exercises to increase employee performance and job satisfaction.
Education
Palmdale High School
Palmdale, CA06.2003
Business Administration And Management
Antelope Valley College
Lancaster, CASkills
- Detail-oriented
- Customer service-oriented
- Motivated team player
- Proficient in Microsoft Office Suite and SAP
- Relationship building
- Sales goal setting
Timeline
Small Business Account Executive
T-Mobile
09.2021 - Current
Sales Consultant- President Club
Carmax Inc
01.2019 - Current
General Store Manager
Verizon Wireless
08.2010 - 06.2017
Assistant Manager
Verizon Wireless
06.2008 - 08.2010
Palmdale High School
Business Administration And Management
Antelope Valley College
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