Digna Hawkins
Miami,FL
Summary
Dependable Restaurant Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
14
14
years of professional experience
Work History
Restaurant Server
Newyork Roma Pizza
02.2022 - 12.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Inspected dishes and utensils for cleanliness.
Restaurant Server
Farfalle Restaurant
04.2016 - 01.2022
- Greeted new customers, discussed specials, and took drink orders.
- Inspected dishes and utensils for cleanliness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Cashier
Deli Antojito
02.2010 - 03.2016
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Colegio Junin
22 Old Town, Providencia Isla, Colombia 12.1993
Skills
- Food and Beverage Service
- Guest service
- Food Preparation and Safety
- Food and Beverage Upselling
- Food station setup
- Food handling
- Cash Handling
- Fluent in [Language]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
Newyork Roma Pizza
02.2022 - 12.2023
Restaurant Server
Farfalle Restaurant
04.2016 - 01.2022
Cashier
Deli Antojito
02.2010 - 03.2016
High School Diploma -
Colegio Junin
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