Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Digna Urrutia

Miami,FL

Overview

13
13
years of professional experience

Work History

Substitute Teacher, K-12

Kelly Education Services
Miami, Florida
09.2023 - Current
  • Provided support for special education students in inclusive settings.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Instructed small groups or individual students who need extra help or attention.
  • Adapted teaching methods according to the individual needs of each student.

Jarnitor

MANA LLC
Miami, Florida
07.2018 - 06.2022
  • Maintained cleanliness of facilities through regular sweeping and mopping.
  • Disposed of waste and recyclables in compliance with company guidelines.
  • Reported maintenance issues to management for prompt resolution.
  • Collaborated with team members to improve cleaning processes and efficiency.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Sweep, mop and vacuum floors of all areas.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintain janitorial supply inventory.

Assist Elderly People

mMiam
Miami, Florida
09.2012 - 11.2016
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed routine maintenance and repair.

Education

GED -

Miami Dade Senior High Schools
Miami, FL
01-2019

Bachelor of Science - Architecture and Urbanism

ISPJAE
Habana Cuba
10-1984

Skills

  • Classroom management
  • Lesson planning
  • Special education support
  • Customer service
  • Team collaboration
  • Effective communication

Affiliations

  • Participé en proyectos de viviendas y su ubicacion, asi como su interconecccio con la red urbana en diferentes lugares de Ciudad de La Habana

Timeline

Substitute Teacher, K-12

Kelly Education Services
09.2023 - Current

Jarnitor

MANA LLC
07.2018 - 06.2022

Assist Elderly People

mMiam
09.2012 - 11.2016

GED -

Miami Dade Senior High Schools

Bachelor of Science - Architecture and Urbanism

ISPJAE

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Digna Urrutia