Dihya Aggur
Hy-Vee Pharmacy
Olathe,KS
1
Certification
5
years of professional experience
Detail-oriented Certified Pharmacy Technician with expertise in pharmacy operations and medication management. Collaborates effectively with healthcare teams to enhance patient care and optimize outcomes. Proficient in prescription processing and inventory control, ensuring regulatory compliance and accuracy.
Work History
Certified Pharmacy Technician
1 Month- Maintained inventory levels, utilizing pharmacy management software for tracking and ordering supplies.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
2 Years 1 Month- Processed prescription orders efficiently and accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications and managing inventory levels to optimize operational flow.
- Maintained meticulous records of prescriptions and controlled substances in accordance with legal guidelines.
- Implemented workflow improvements that enhanced customer service delivery and reduced wait times.
Pharmacy Clerk
8 Months- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
Cashier
1 Year- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored store promotions and communicated relevant information to customers effectively.
Crew Member
1 Year 4 Months- Provided excellent customer service by efficiently taking and processing orders.
- Collaborated with team members to prepare meals, enhancing overall workflow efficiency.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
Education
Bachelor of Science - Biochemistry
- 4.00 GPA
- Honor Roll Spring 2026 and Fall 2025
Skills
Prescription processing
Problem solving
Problem-solving skills
Inventory management
Customer support
Teamwork
Team collaboration
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Hy-Vee Pharmacy
07.2026 - CurrentRead More
Pharmacy Technician
Hy-Vee Pharmacy
06.2024 - 07.2026Read More
Pharmacy Clerk
Hy-Vee Pharmacy
10.2023 - 06.2024Read More
Cashier
Hy-Vee
10.2022 - 10.2023Read More
Crew Member
Culver's
06.2021 - 10.2022Read More
University of Kansas
Bachelor of Science from Biochemistry
Read More