Dilan Kizilavuz
Jackson,WY
Summary
Proven track record of exceptional customer service and strong work ethic at Four Seasons Hotel, where I significantly increased sales through expert upselling and resolved customer issues with professionalism. Skilled in cash handling and guest engagement, I excel in fast-paced environments, always prioritizing customer satisfaction and sales growth.
Overview
3
3
years of professional experience
Work History
Server
Four Seasons Hotel
Teton Village, WY
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Room Service Server
Four Seasons Hotel
Teton Village, WY
12.2021 - 10.2023
Education
Turkish Literature
Cukurova Uni
Adana 06.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Four Seasons Hotel
10.2023 - Current
Room Service Server
Four Seasons Hotel
12.2021 - 10.2023
Turkish Literature
Cukurova Uni