Hi, I’m
Dilean Uzielis Torres Lopez
Student
Virginia Beach,VA
Summary
Friendly Receptionist with background in various work settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
years of professional experience
1
year of post-secondary education
1
Language
Work History
Miracle Beauty And Nails Academy, Virginia Beach, VA
Receptionist
04.2022 - Current
Job overview
- Performing multiple tasks and meet time-sensitive deadlines.
- Answering central telephone system and directing calls accordingly.
- Confirming appointments, communicating with clients and updating client records.
- Answering, Sorting, receiving and distributing emails correspondence between departments and personnel.
Sam's Club, Daytona Beach, FL
Merchandiser
10.2021 - 11.2021
Job overview
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets every 2 weeks to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information and pricing.
- Verified products appeared at correct locations.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves, racks and cases with new or transferred merchandise.
Luminous Salon, DeBary, FL
Licensed Nail Technician
01.2021 - 07.2021
Job overview
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Designed individualized care programs for customers.
- Frequently restocked 9 workstations.
- Provided training and mentoring to new staff to maximize performance.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Cleaned and sanitized tools and equipment before each client.
- Prepared nail beds and cuticles, shaped nails and applied polish for daily customers.
- Grew repeat client base through effective marketing and customer service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions t problems.
- Used coordination and planning skills to achieve results according to schedule.
- Communicated effectively with management concerning important customer issues.
Ulta Beauty Inc., Orange City, FL
Beauty Advisor
11.2020 - 01.2021
Job overview
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Recommended specific hair and beauty products to meet individual customer needs.
- Monitored current trends to understand fashions and better serve customer needs.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Processed accurate credit, debit and cash sales transactions for more than 25 customer orders per day.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Unidos Supermarket, Deltona, FL
Customer Service Cashier
10.2018 - 01.2021
Job overview
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Referred to price sheets and special sale bulletins to enter price changes.
- Set up new sales displays each week.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Education
Practical Dental Assisting of Virginia Beach , Virginia Beach, VA
Certificate from Health And Wellness
05.2022 - Current
Daytona State College , Daytona Beach, FL
Certification from Cosmetology
08.2019 - 05.2020
Skills
Customer and client relations
Hobbie
Painting and drawing has been like a therapy for me since I was younger. When I was in elementary I took art class and fell in love with it. After that, my mom decided to sign me up for art classes and piano lessons. But I always kept going back to enjoy art more than music. And since then, you will always find painting supplies, unfinished and finished canvases in my home.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Practical Dental Assisting of Virginia Beach
Certificate from Health And Wellness
05.2022 - Current
Receptionist
Miracle Beauty And Nails Academy
04.2022 - Current
Merchandiser
Sam's Club
10.2021 - 11.2021
Licensed Nail Technician
Luminous Salon
01.2021 - 07.2021
Beauty Advisor
Ulta Beauty Inc.
11.2020 - 01.2021
Daytona State College
Certification from Cosmetology
08.2019 - 05.2020
Customer Service Cashier
Unidos Supermarket
10.2018 - 01.2021
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