Dillana Vashchenko
Puyallup,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Physician Administrative Assistant
TRA Medical Imaging
08.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Relay pertinent and/or examination information and instructions between radiologists, technologists and other health providers.
- Provice overall office support to include but not limited to; assisting with administrative tasks, emails, coordinate appointments/conference room calendars, perform research activities, faxing, type and disseminate letters, compose and maintain routine documents when necessary, schedule meetings, coordinate catering needs and other special projects in support of other departments.
Billing and Scheduling Coordinator
Light Dental Studios
10.2021 - 08.2022
- Managing patient files and finances.
- Creating insurance claims.
- Prepare and mail patient statements.
- Direct and assist all incoming and outgoing calls.
- Navigate computer software's (Dentrix, Microsoft Office, Excel, Word, Microsoft Teams, etc.).
- Verify patient eligibility through various insurance companies.
- Create and explain medical treatment and payment plans.
- Analyze excel spreadsheets and input corresponding data.
- Participate in the development of internal credentialing processes.
- Keep records in licenses, credentials, and insurance contracts.
Sales Floor Associate
Micheals Craft Store
01.2021 - 10.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Nursery Assistant
Living Word Lutheran Church
09.2019 - 03.2021
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Helped new preschool children get used to classes by giving one-on-one support.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Tacoma Community College
Tacoma, WA09.2024
High School Diploma -
Puyallup Online Academy
Puyallup, WA06.2023
Skills
- Document and File Management
- Multi-Line Telephone Systems
- Research and Analytical Skills
- Multitasking and Time Management
- Database and Client Management Systems
- Confidentiality and Data Protection
- Computers and Technology
- Strong Organizational Skills
- Office Equipment Operation
References
Lydia Auge (Living Word Lutheran Church)
lwloffice@gmail.com (253)-303-1016
Taylor Little (Michaels Craft Store)
taylor.little@hotmail.com +1 (253)-278-6773
Brittany Spruell (Michaels Craft Store)
b_spruell@outlook.com (360)-888-7098
Patti Merry (Light Dental Studios)
+1 (253)-797-9240
Isabella Nollan (TRA Medical Imaging)
lnollan@tranow.com +1 (803)-876-0587
Timeline
Physician Administrative Assistant
TRA Medical Imaging
08.2022 - Current
Billing and Scheduling Coordinator
Light Dental Studios
10.2021 - 08.2022
Sales Floor Associate
Micheals Craft Store
01.2021 - 10.2021
Nursery Assistant
Living Word Lutheran Church
09.2019 - 03.2021
Associate of Applied Science - Diagnostic Medical Sonography
Tacoma Community College
High School Diploma -
Puyallup Online Academy
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