Summary
Overview
Work History
Education
Skills
Timeline
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Dillion Ketteman

Herrin,IL

Summary

Energetic Crew Member offering outstanding skills in client engagement, food safety and inventory restocking. Well-trained individual capable of operating any equipment.

Overview

6
6
years of professional experience

Work History

Reset Representative

Heartland Coca-Cola
1350 S Washington St, Du Quoin, IL 62832
07.2023 - Current

- reset shelving to brand flow or by planogram

-add shelving into stores that require.

- deliver display to sales representatives.

- build displays.

-label shelving accordingly to product placement.

Merchandiser

Heartland Coca-Cola
1350 S Washington St, Du Quoin, IL 62832
07.2022 - 07.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Established strong vendor relationships to maintain and support business.
  • Keep Coolers stocked and rotated
  • Work with sales representatives on making sure new displays are built properly and filled daily.

Area Supervisor

Ross
02.2022 - 07.2022

- organize product on the shelf to make it more Shopable

- provide customer service

- received shipments

- helped with getting merchandise onto the sales floor

- balance the safe and run nightly paperwork

- operate the cash register

- manage employees on shifts

Supervisor

Christmas Tree Shops
11.2021 - 01.2022

- deliver customer service through out the day

- clean up shelving and reorganize product

- received shipments

- replenished the sales floor

- keep sales floor clean

- train new associates

- maintained cover protocols

Assistant Manager

Spirit Halloween
08.2021 - 11.2021

- Provide Customer service at anytime of the day

-Help train new employees with store set up and help train employees with the pos system.

-Logged shipments into system

- Book keeping

- Help set store up from building the walls to putting merchandise onto the walls

-organize products using planograms

- maintaining COVID cleaning protocols

Sales Associate

Spirit Halloween
08.2020 - 11.2020

While working with spirit i have gain knowledge on being a sales associate. from using and doing

- planograms

- pegging product on the walls

- changing labels on products.

-merchandising new products and old products to be placed on the floor

- keeping the store maintained from opening to changing of shifts.

- can count money properly

- most importantly always delivering customers service 24/7

Crew Memeber

Culver's
11.2019 - 06.2020

- Customer service

- Food runner

- Dessert specialist

- Opened custard machine

- Operated drive thru

- Washing dishes

- Good prep

- Stocking

- Operated grill

- Operated dress station

- Operated pos systems

Line Cook

Stake And Shake
07.2019 - 11.2019

- Operated grill

- Operated fry machine

- Dressed food for dine in and drive thru

- Operated ice cream machine

- Kept station cleaned

- Worked as drive thru operator

- Helped bust tables

- Worked the dishwasher

- Train new cooks

- Replenished grill with new stock

Shift Leader

Dairy Queen
07.2018 - 02.2019

- Delivered customer service

- Operated drive thru

- Operated grill and fry station

- Operated ice cream machine

- Operated pos systems for dine in guest

- Helped kept the restaurant in cleaned and working order

- Replenishing all the different stations

- Helped with receiving truck

Education

Bachelor of Science - Digital Cinematography

Full Sail University
Winter Park, FL
02.2020

High School Diploma -

Bryan County High School
Pembroke, GA
05.2017

Skills

  • Telephone etiquette
  • Customer engagement
  • Communication skills
  • Sale expertise
  • Food running
  • Book keeping
  • Food preparation and safety
  • Verbal and written communication
  • Product promotion
  • Point of sale knowledge
  • Food preparation
  • Cash handling
  • Menu memorization
  • Hospitality service expertise
  • Stocking and replenishing

Timeline

Reset Representative

Heartland Coca-Cola
07.2023 - Current

Merchandiser

Heartland Coca-Cola
07.2022 - 07.2023

Area Supervisor

Ross
02.2022 - 07.2022

Supervisor

Christmas Tree Shops
11.2021 - 01.2022

Assistant Manager

Spirit Halloween
08.2021 - 11.2021

Sales Associate

Spirit Halloween
08.2020 - 11.2020

Crew Memeber

Culver's
11.2019 - 06.2020

Line Cook

Stake And Shake
07.2019 - 11.2019

Shift Leader

Dairy Queen
07.2018 - 02.2019

Bachelor of Science - Digital Cinematography

Full Sail University

High School Diploma -

Bryan County High School
Dillion Ketteman