Summary
Overview
Work History
Education
Skills
Ministrycalling
Ministryexperience
Timeline
Generic

DILLON ALLBERT

Jackson,TN

Summary

Dynamic and motivated service professional with a proven record of generating and building relationships, managing projects from concept to completion, and delegating service jobs to technicians. Customer-focused and experienced in mentoring and coaching teams, demonstrating excellent communication skills, and making critical decisions when challenges arise. Diligent in understanding customers' expectations and department functions allowing quick and effective solutions to problems. Gifted in connecting with business customers to meet account needs, drive growth and build retention. Extremely successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

14
14
years of professional experience

Work History

Supervisor/Client Manager

Reynold’s And Sons
Jackson , TN
08.2023 - Current
  • Maintain a positive and growing relationship with clients while providing normal maintenance services and additional floor services.
  • Schedule and facilitate jobs with site Operations Manager to ensure quality and timely services.
  • Communicate and facilitate tasks with team members while providing solutions to maintenance issues and team chemistry.
  • Create employee schedules, manage hours log using Google Sheets, and process daily paperwork.
  • Repair, clean, and operate floor cleaning equipment.
  • Provide hands-on assistance to team members, including, cleaning, dusting, mopping, and trash removal.

Service Manager

BOB'S HOUSE OF HONDA
Jackson, TN
05.2018 - 07.2023
  • Confer with customers to understand service needs and write up accurate orders
  • Keep customers satisfied and loyal by completing timely and accurate deliveries
  • Move goods between warehouse locations according to shipment and storage needs
  • Operate a multi-line phone with a friendly and polite approach to engage callers and deliver exceptional customer service
  • Submit, process, and file warranty claims as well as service tickets.

Forklift Operator/ Shipping Team Leader

US Farathane Corporation
Jackson
05.2016 - 01.2018
  • Picked orders from storage, wrapped and staged for shipments
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
  • Transported, loaded, unloaded and stacked materials.

Maintenance Worker

Aloha Pools and Spas
Jackson
09.2013 - 05.2015
  • Cleaned building floors, gathered and emptied trash receptacles and re-stocked chemical areas
  • Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness
  • Assisted customers with product sales as well.

Groundskeeper

Jackson National Golf Club
Jackson
03.2011 - 03.2013
  • Safely operated walk mowers and fairway equipment to maintain grounds
  • Maintained sand traps, picked driving range, and cleaned golf carts for the next customer.

Education

GED -

Tennessee Technology Center At Jackson
Jackson, TN
03.2010

Emerge School of Transformation- coaching and mentoring program -

Jackson, TN

Skills

  • Interpersonal skills
  • Training and mentoring
  • Operations Management
  • Customer service
  • Communication and presentation
  • Critical thinker
  • Excellent leadership skills
  • Computer-savvy

Ministrycalling

My purpose is to equip, empower and train others to lead a life of honesty and integrity, so that they can impact the world around them. My passion is to lead others into intimate encounters with God, teach them how to develop a relationship with Jesus, and Pastor a generation that will reveal the glory of God in the earth.

Ministryexperience

I have served as a Celebrate Recovery ministry leader for over six years, as well as an Administrative scheduler, served on the worship team, and fulfilled the role of Lead Usher for more than five years with Love and Truth Church.

Timeline

Supervisor/Client Manager

Reynold’s And Sons
08.2023 - Current

Service Manager

BOB'S HOUSE OF HONDA
05.2018 - 07.2023

Forklift Operator/ Shipping Team Leader

US Farathane Corporation
05.2016 - 01.2018

Maintenance Worker

Aloha Pools and Spas
09.2013 - 05.2015

Groundskeeper

Jackson National Golf Club
03.2011 - 03.2013

GED -

Tennessee Technology Center At Jackson

Emerge School of Transformation- coaching and mentoring program -

DILLON ALLBERT