Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Dillon Cloud

Huntsville,AL

Summary

I have developed exceptional customer service and cash handling skills in a financial environment and demonstrated the ability to manage transactions accurately and efficiently while maintaining positive client interactions. I am seeking to transition into a more finance-focused field where these skills can drive customer satisfaction and operational excellence.

Overview

3
3
years of professional experience

Work History

Bank Teller

First Metro Bank
08.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Cashier

Dick's Sporting Goods, Inc
09.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Finance Intern

Cloud Financial
04.2022 - 02.2023
  • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
  • Supported organizational account management duties under direct supervision.
  • Managed sensitive information responsibly, maintaining strict confidentiality standards.

Education

BBA - Finance

University of North Alabama
Florence, AL
07-2025

Skills

  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Cash handling expertise
  • Transaction processing accuracy
  • Upselling skills
  • Financial software
  • Excellent time management skills
  • Strong sense of banking ethics
  • Excellent communication skills

Accomplishments

  • Documented and resolved short staff issue which led to customer satisfaction.

Interests

  • I participate in a variety of outdoor recreational activities
  • Fitness Training
  • Fashion and Style
  • Strategy Games

Timeline

Bank Teller

First Metro Bank
08.2024 - Current

Cashier

Dick's Sporting Goods, Inc
09.2023 - 01.2024

Finance Intern

Cloud Financial
04.2022 - 02.2023

BBA - Finance

University of North Alabama

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Dillon Cloud