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Over 20 years as a Computer Technician with a background in Network Administration and Telecommunications seeking an opportunity to join an organization as part of the Technical Support Team. Combination of several years of experience with voice and data networks beginning as a radio operator utilizing military equipment (HF, VHF and MUX) in various exercises. Gained experience in the Telecommunications Relay Centers, managing tape libraries, message routing and handling, along with 1st level troubleshooting of switches. Supported over 100+ users, in 5 agencies, maintaining Both Netware and Windows Servers, Cisco routers, Bay Network switches, data cabling, Nortel BCM VoIP switches, voicemail and adds/moves/changes of user phones, network administration, routers, switches, video conferencing, file/print servers, email migration. Qualifications Telecommunications—Knowledge of transmission, broadcasting, switching control, and operation of telecom equipment Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications, and some programming. Troubleshooting—Understanding causes of operating errors and deciding what to do about them. Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Equipment Maintenance—Perform routine maintenance on equipment and determining when and what kind of maintenance is needed. Detail-oriented Cell Phone Technician bringing more than [Number] years of experience in telecommunications field. Resourceful, conscientious and honest with extensive understanding of phone repair and refurbishment. Excellent organizational, time management and prioritization skills. Methodical cellular repair professional skilled in debugging devices, repairing parts and replacing components, LCD screens and charging ports. Driven to meet or exceed production objectives on daily basis. Proficient in cost-effective and accurate repairs. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Experienced health care knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Experienced non-medical Care Provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Focused on performing high-quality repair service work on different types of cellular devices. Highly motivated, analytical and productive with strong history of meeting production goals and satisfying customers. Good troubleshooting and problem-solving skills.

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs.

Dillon Drake

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Cell Phone Repair Technician

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Associate of Applied Science - Mechanical Engineering

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Cell Phone Repair Technician

Associate of Applied Science - Mechanical Engineering

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