Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dillon Dwyer

Lake Worth,FL

Summary

Dynamic sales professional with extensive experience at Mr. Mattress, excelling in product knowledge and relationship building. Proven ability to enhance customer satisfaction through effective problem-solving and multilingual communication. Recognized for driving sales performance and fostering a welcoming environment, ensuring every client leaves with the perfect product tailored to their needs.

Overview

4
4
years of professional experience

Work History

Sales Associate

Mr. Mattress
Lake Worth, FL
07.2022 - 07.2025
  • Assisted customers with product selection, sizing, and styling.
  • Provided accurate information about products, prices, and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Ensured every customer leaves with a product that best fits their needs.

Front Desk Agent

Beachwalk Resort
Sunbright, NJ
11.2023 - 01.2025
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Issued room keys and escort instructions to bellhops.
  • Delivering a warm atmosphere for customers to feel welcomed to stay at the resort.

Front Desk Supervisor

Best Western Hotel
Cranberry, PA
02.2022 - 10.2023
  • Prepared conference rooms before meetings by arranging the furniture layout, setting up audio-visual equipment, and ensuring refreshments are available if required.
  • Assisted with preparing reports, presentations, and other documents, as requested by management staff.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Greeted every customer with a smile and ensured they received the utmost respect.

Sales Associate

Tamara Express
Lake Worth, FL
01.2021 - 02.2022
  • Tracked sales performance metrics to identify trends in the place.
  • Professionally handled customer complaints.
  • Provided accurate information about products, prices, and services.
  • Assist customers who don't speak English well.

Education

High School Diploma -

Santaluces Community High School
6880 Lawrence Rd, Lantana, FL 33462
06-2021

Skills

  • Product knowledge
  • Sales techniques
  • Diversifit Communications
  • Relationship building and management
  • Customer service
  • Business acumen
  • Multilingual (Spanish, English, and Arabic)
  • Negotiation tactics
  • Leadership
  • Problem solving, time management

Languages

Spanish
Full Professional
Arabic
Professional

Timeline

Front Desk Agent

Beachwalk Resort
11.2023 - 01.2025

Sales Associate

Mr. Mattress
07.2022 - 07.2025

Front Desk Supervisor

Best Western Hotel
02.2022 - 10.2023

Sales Associate

Tamara Express
01.2021 - 02.2022

High School Diploma -

Santaluces Community High School

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