Dillon English
Nederland,TX
Summary
Business Development and Industrial Sales professional with 10+ years of experience supporting refining, petrochemical, and industrial manufacturing customers throughout Southeast Texas. Proven ability to develop new business, grow strategic accounts, and build trusted relationships with maintenance, operations, reliability, and plant leadership. Experienced delivering engineered solutions that improve operational reliability, reduce downtime, and create measurable customer value. Recognized for consultative selling, territory growth, and navigating complex industrial organizations.
Overview
12
12
years of professional experience
Work History
Account Specialist – Beaumont Territory
Fastenal
09.2025 - Current
- Develop and execute territory growth strategies across the Beaumont market.
- Identify and pursue new business opportunities within refining, petrochemical, and industrial manufacturing.
- Manage strategic customer relationships while expanding market share.
- Successfully secured a new major account within the first months of territory ownership.
Onsite Customer Account Specialist – ExxonMobil
Fastenal
09.2022 - 09.2025
- Grew onsite industrial sales from approximately $20K/month to $350K–$400K/month through relationship development and solution-based selling.
- Trained refinery personnel on an inventory software for inventory traceability and accountability.
- Partnered with refinery maintenance, operations, and reliability teams to improve material availability and reduce downtime.
- Supported turnaround planning and day-to-day refinery operations through strategic inventory and supply chain initiatives.
- Built trusted relationships across multiple plant units while serving one of the world’s largest refining facilities.
- Recognized at the executive level for contributing to one of Fastenal’s premier onsite programs.
Outside Sales Representative
Fastenal
04.2020 - 09.2022
- Managed approximately 40 industrial accounts throughout Southeast Texas.
- Delivered customized inventory and operational improvement solutions for manufacturing and refinery customers.
- Collaborated with maintenance and engineering personnel to identify opportunities that reduced operational inefficiencies.
Operations Manager
Fastenal
09.2017 - 04.2020
- Oversaw daily branch operations, inventory management, and workflow coordination
- Supervised and trained a team of four part-time employees on sales support responsibilities and operational procedures
- Maintained operational efficiency through organization, communication, and inventory accuracy
Sales Support
Fastenal
01.2015 - 09.2017
- Supported industrial customers with product sourcing, inventory management, and order fulfillment
- Developed foundational experience in industrial sales, customer service, and supply chain operations
Education
Associate Degree -
Lamar State College Port Arthur
High School Diploma -
Port Neches-Groves High School
05-2015
Skills
- Account Management
- Industrial Sales
- Business Development
- Consultative Sales
- Solution Selling
- Customer Relationship Building
- Project Sales
- Operations Leadership
- Communication
- Team Collaboration
- Organization
- Multitasking
Key Accomplishments
- Increased ExxonMobil onsite sales from $20K/month to over $350K/month
- Helped establish one of Fastenal’s most recognized onsite locations
- Generated new major business immediately after assuming Beaumont territory
- More than 10 years serving Gulf Coast industrial customers
Timeline
Account Specialist – Beaumont Territory
Fastenal
09.2025 - Current
Onsite Customer Account Specialist – ExxonMobil
Fastenal
09.2022 - 09.2025
Outside Sales Representative
Fastenal
04.2020 - 09.2022
Operations Manager
Fastenal
09.2017 - 04.2020
Sales Support
Fastenal
01.2015 - 09.2017
Associate Degree -
Lamar State College Port Arthur
High School Diploma -
Port Neches-Groves High School