Dillon Ross
Mahwah,NJ
Summary
Proven Account Representative with a track record of boosting sales territory performance at Paramount Foods through expert account management and customer engagement. Skilled in regulatory compliance and teamwork, adept at driving results and enhancing customer relationships. Demonstrates a strong blend of analytical problem-solving and time management abilities.
Overview
11
11
years of professional experience
Work History
Account Representative
Paramount Foods
02.2023 - Current
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Set up displays and signage to attract customers and boost sales.
- Visited customers to stock retail shelves and document inventory levels.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
Merchandiser
Keurig Dr Pepper, Inc.
01.2021 - 01.2023
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Arranged consistent shelves, bins, and racks at 6 supermarket locations by following established planograms.
DSD Receiver
Inserra Supermarkets
01.2017 - 01.2021
- Followed food safety and workplace safety guidelines for job functions.
- Assisted management with purchasing decisions based on expert analysis of inventory needs and trends.
- Actively collaborated with warehouse management to create and implement strategies for continuous improvement in the receiving process.
- Efficiently managed time-sensitive tasks such as perishable item handling for reduced spoilage rates while adhering to health guidelines in storage conditions.
- Tracked product for DSD vendors to verify invoices.
- Streamlined the receiving process for improved efficiency by implementing an organized system for unloading trucks.
- Processed reclaims and returns to vendors and warehouse for credit.
Inventory Department Manager
Petco Animal Supplies Stores Inc.
02.2013 - 01.2017
- Established clearly defined roles within the inventory team to improve accountability resulting in better task completion rates.
- Implemented a barcode scanning system to expedite processes related to receiving, storing, and issuing goods while minimizing human errors effectively.
- Coordinated year-end physical inventory counts, reconciling any differences for accurate financial reporting purposes promptly.
- Implemented cost-saving measures by identifying opportunities for bulk purchasing and supplier discounts.
- Led efforts to achieve company-wide sustainability goals through waste reduction initiatives in the inventory department.
- Managed team performance, providing training and guidance to ensure optimal productivity levels.
Education
Some College (No Degree) - Business Administration
Florida SouthWestern State College
Fort Myers, FLHigh School Diploma -
River Dell Regional High School
Oradell, NJ08.2013
Skills
- Account Management
- Customer Relationship Management
- Customer Engagement
- Goal-Oriented
- Sales proficiency
- Regulatory Compliance
- Sales expertise
- Cash Handling
- Food safety and sanitation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Account Representative
Paramount Foods
02.2023 - Current
Merchandiser
Keurig Dr Pepper, Inc.
01.2021 - 01.2023
DSD Receiver
Inserra Supermarkets
01.2017 - 01.2021
Inventory Department Manager
Petco Animal Supplies Stores Inc.
02.2013 - 01.2017
Some College (No Degree) - Business Administration
Florida SouthWestern State College
High School Diploma -
River Dell Regional High School