Dillon C. Hopper
Conroe
Summary
Results-driven individual with experience in retail and hospitality. Known for strong problem-solving abilities and attention to detail, consistently contributing to improved customer satisfaction and operational efficiency. Proven cash handling accuracy, exceptional customer service skills, and a solid background in teamwork. Demonstrated ability to manage multiple tasks in a fast-paced retail environment. Seeking to transition into a new field, applying these transferrable skills to contribute to a dynamic team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Associate
Crazy Head Vape Store/Smoke Shop
Conroe, TX
09.2025 - 02.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store cleanliness and organized merchandise displays for optimal visibility.
- Operated point-of-sale system efficiently, processing transactions and handling cash accurately.
- Monitored inventory levels and communicated restocking needs to management team regularly.
- Educated customers on product safety and usage guidelines to enhance their experience.
- Collaborated with team members to achieve sales goals and improve customer service quality.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed cash, card, and check transactions to complete customer purchases.
Hospitality Stewart
The Everglades Club
West Palm Beach, FL
09.2024 - 01.2025
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in dishwashing and utensil cleaning efficiently.
- Supported food preparation by ensuring timely availability of clean dishes.
- Collaborated with team members to uphold high sanitation standards.
- Adapted quickly to changing demands during peak service times.
- Operated industrial dishwashing equipment with attention to safety protocols.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
Education
High School Diploma -
Willis High School
Willis, TX05-2023
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Problem Solving
- Conflict Resolution
- Self-Motivated
- Leadership
- Team Work
- Reliable
Certification
Texas Food Handlers Certification
Cert# 1d5k6j-jjj4da6
TABC Certification
Cert# 9754401
Timeline
Store Associate
Crazy Head Vape Store/Smoke Shop
09.2025 - 02.2026
Hospitality Stewart
The Everglades Club
09.2024 - 01.2025
High School Diploma -
Willis High School