DIMA BYRD
Keller,TX
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in assisting customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2027
2027
years of professional experience
Work History
Server
Triple A
1540 Keller Pkwy Suite130, Keller, TX 76248
2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to guarantee timely service.
- Trained new servers on restaurant protocols and customer service standards.
- Cultivated warm relationships with regular customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Mi Pueblo Restaurant
8412 Davis Blvd, North Richland Hills, TX 76182
2025 - Current
- Delivered prompt, courteous service to enhance guest satisfaction.
- Managed multiple tables efficiently during high-volume shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery
- Managed order taking and ensured accuracy of food delivery.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Sales Associate
Moviehouse & Eatery, Cinepolis
Keller, Texas
01.2020 - 01.2022
- Provided exceptional customer service, ensuring high satisfaction levels and repeat business.
- Effectively upsold products and added value to transactions, contributing to overall sales revenue.
- Maintained a clean and organized work environment, enhancing customer experience.
- Collaborated with team members to achieve sales targets and create a positive work environment.
Host, Server
Hush
Keller, Texas
01.2024 - 2025
- Demonstrate professionalism and customer service as the first face customers typically see.
- Utilize interpersonal and organizational skills to assist customers with seating, service, and an exceptional experience.
Sales Associate
Jersey Mike’s
Keller, Texas
01.2022 - 2024
- Generated sales through excellent customer service and product knowledge.
- Managed inventory and merchandising to optimize sales opportunities.
- Built Relationships with clients to foster repeat business and increase customer loyalty.
- Assisted in training new associates to improve overall team performance and sales goals.
- Maintained cleanliness of work area and food preparation stations to meet health standards.
- Assisted customers with menu selections and inquiries, enhancing overall dining experience.
Education
Cosmetologist - undefined
Duvall’s School of Cosmetology
Bedford, Texas07.2024
High School Diploma - undefined
Homeschool
Keller, Texas01.2023
High School - undefined
Keller High School
Keller, Texas01.2021
Skills
Assisted customers by addressing inquiries and providing solutions
Facilitated effective communication among team members and clients
Organized schedules to optimize time management and workflow
Supported creative initiatives through brainstorming and collaboration
Aided in identifying and resolving issues promptly
Monitored industry trends to maintain awareness of best practices
LANGUAGES
English / Advanced and fully fluent
Russian / Native
Ukrainian / Native
Timeline
Host, Server
Hush
01.2024 - 2025
Sales Associate
Jersey Mike’s
01.2022 - 2024
Server/Sales Associate
Moviehouse & Eatery, Cinepolis
01.2020 - 01.2022
High School - undefined
Keller High School
High School Diploma - undefined
Homeschool
Cosmetologist - undefined
Duvall’s School of Cosmetology
Server
Triple A
2025 - Current
Server
Mi Pueblo Restaurant
2025 - Current