Dimas Herrera
Everett,MA
Summary
Detail-oriented Pharmacy Technician with strong skills in medication dispensing, insurance billing, and workflow optimization. Committed to enhancing pharmacy operations while ensuring patient safety and confidentiality. A proactive Pharmacy Technician with proven skills in prescription processing and patient education. Focused on maintaining HIPAA compliance and enhancing medication dispensing accuracy to support superior patient care.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Saugus, MA
07.2023 - Current
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications, enhancing workflow efficiency and patient service.
- Maintained accurate inventory records using automated pharmacy management systems.
- Educated patients on medication usage and potential side effects, improving customer satisfaction.
- Collaborated with healthcare professionals to optimize patient care plans and medication therapies.
- Trained new pharmacy technicians on operational procedures and safety protocols to ensure consistency.
- Monitored prescription fulfillment processes, identifying areas for improvement in accuracy and speed.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Education
Associate of Science - Biology
Bunker Hill Community College
Charlestown, MA05-2028
High School Diploma -
Everett High School
Everett, MA06-2022
No Degree - Cognitive Psychology
Carnegie Mellon University
Pittsburgh, PA12-2025
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Labeling accuracy
- Drug safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Interests
- Music
- Gym Workouts
Timeline
Pharmacy Technician
CVS Pharmacy
07.2023 - Current
Associate of Science - Biology
Bunker Hill Community College
High School Diploma -
Everett High School
No Degree - Cognitive Psychology
Carnegie Mellon University