Dimitar Kratevski
Naples,FL
Summary
With a proven track record at Amazon, I excel in materials management and maintaining composure under pressure. My leadership in warehouse logistics and staff management has significantly enhanced team productivity and operational efficiency. Skilled in both hard and soft skills, I bring a comprehensive approach to achieving and surpassing objectives.
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
4
4
years of professional experience
Work History
Valet
Valet Pros
Naples, Florida
11.2024 - Current
- Resolved customer complaints through calm, constructive communication.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Issued and collected claim tickets and processed valet parking fees.
- Provided punctual, polite valet services to uphold professional standards.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Server
Deja vu restaurant&bar
05.2024 - 10.2024
- Collaborated with kitchen staff to ensure timely order delivery and satisfaction.
- Managed multiple tables efficiently, ensuring all guests received attention throughout their meal.
- Suggested menu items based on customer preferences, contributing to increased sales.
- Resolved guest complaints swiftly, ensuring a positive dining experience for all patrons.
Warehouse Manager
Amazon
South River, New Jersey
11.2023 - 04.2024
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Food Runner
Wedgewood resort
05.2023 - 09.2023
- Delivered food orders promptly to ensure customer satisfaction and efficient service.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Responded to customer inquiries, enhancing overall dining experience through effective communication.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Team Leader Manager
Walmart
Fairbanks, Alaska
05.2023 - 09.2023
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Server
Restaurant Viktorija
05.2022 - 03.2023
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
No Degree - Finance
University of National And World Economy
01-2026
High School Diploma -
Josip Broz Tito
05-2022
Skills
Efficient work ethic
Ability to follow directions
Multitasking proficiency
Patience and composure
Staff leadership and direction
Bid estimation
Materials management
Cost control
Scheduling and planning
Budgeting and estimating
Site safety management
Materials procurement
Inventory management
Warehouse operations
Warehouse logistics
Staff management
Software
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
, 5, Advanced,Google Workspace (Docs, Sheets, Slides, Drive)
, 5, Advanced,Adobe Acrobat (PDF Editing & Management)
, 5, AdvancedLanguages
Macedonian
Native language
English
Advanced
C1
Bulgarian
Advanced
C1
Serbian
Advanced
C1
Spanish
Elementary
A2
Personal Information
Title: Valet
Hobbies and Interests
Technology & Innovation
Project Managemen
Sustainable Practices
Software Development & Coding
Timeline
Valet
Valet Pros
11.2024 - Current
Server
Deja vu restaurant&bar
05.2024 - 10.2024
Warehouse Manager
Amazon
11.2023 - 04.2024
Food Runner
Wedgewood resort
05.2023 - 09.2023
Team Leader Manager
Walmart
05.2023 - 09.2023
Server
Restaurant Viktorija
05.2022 - 03.2023
No Degree - Finance
University of National And World Economy
High School Diploma -
Josip Broz Tito