Offering 5 years of experience in client services, including housing support, mental health interventions, and eligibility assessments. Expert in conducting intakes, managing referrals, and developing tailored care plans. Skilled in crisis response and interagency collaboration to optimize client outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Teachers Now
Houston, TX
03.2024 - Current
Provided classroom instruction and managed student behavior in the absence of the regular teacher, ensuring a productive learning environment
Followed lesson plans and adapted instruction to meet students' needs, ensuring educational goals were achieved
Assisted students with assignments, offering support to individuals and small groups as needed
Program Manager
Hope Community Services
Oklahoma City, OK
01.2023 - 12.2023
Assessed client needs and provided tailored outpatient recovery services, ensuring successful maintenance of individual health and wellness goals
Fostered strong relationships with clients through organized, direct service delivery and diligent follow-up communications
Developed and executed comprehensive care plans in collaboration with interdisciplinary teams, incorporating evidence-based practices to enhance client rehabilitation outcomes
Youth Advocate
Pivot
Oklahoma City, OK
05.2021 - 01.2023
Provided crisis intervention and trauma response, assisting in the stabilization and support of homeless youth
Created and facilitated workshops focused on life skills, conflict resolution, and goal setting, aiding teens and young adults in achieving personal objectives
Collaborated with local agencies to deliver comprehensive support services to at-risk youth, ensuring a multi-faceted approach to their care and development
Information Reception Clerical
Oklahoma County Detention Center
Oklahoma City, OK
01.2021 - 05.2021
Handled inquiries related to bonds and charges, facilitated access to post-release resources, and addressed various concerns, ensuring effective communication and resolution
Maintained precise records of inmate details and case progressions, contributing to the facility's operational accuracy and efficiency
Collaborated with legal representatives to confirm accurate documentation and communicated essential information, while performing routine audits to uphold data integrity and regulatory compliance
Child Welfare Specialist-Hotline
Oklahoma Human Services
Oklahoma City, OK
06.2020 - 04.2021
Analyzed victim information using specialized software to assess child safety and welfare
Coordinated with law enforcement and external agencies to facilitate necessary interventions
Delivered crisis intervention strategies and connected families with appropriate community resources
Behavior Interventionist
Good Shepherd Catholic School
Oklahoma City, OK
01.2019 - 06.2020
Developed and executed personalized intervention strategies, resulting in documented improvements in child behavior through consistent progress monitoring and data collection
Conducted individual and group counseling sessions, working collaboratively with educators and parents to reinforce positive behavior management practices
Assistant of Outreach Programs
KIPP Reach College Preparatory
Oklahoma City, OK
05.2018 - 08.2019
Delivered personalized tutoring and contributed to classroom management, enhancing student engagement and resolving conflicts through the development of enrichment programs
Facilitated the organization of community events to elevate awareness of educational programs and supported student recruitment and enrollment initiatives
Education
Bachelor of Arts - Sociology, Minor in Substance Abuse
University of Central Oklahoma
OK
05.2020
Skills
Case Management
Youth Advocacy
Clerical Support
Child Welfare
Behavioral Intervention
Outreach Programs
Community Involvement
Leadership
CPR Certified
Organizational Leadership
Client and Customer Service
Screening
Addressing Barriers
Information and Referral
Maintaining
Verification
Certification
Behavioral Health Case Manager II, 05/01/20
CPR Certified, 2020-2021
Timeline
Substitute Teacher
Teachers Now
03.2024 - Current
Program Manager
Hope Community Services
01.2023 - 12.2023
Youth Advocate
Pivot
05.2021 - 01.2023
Information Reception Clerical
Oklahoma County Detention Center
01.2021 - 05.2021
Child Welfare Specialist-Hotline
Oklahoma Human Services
06.2020 - 04.2021
Behavior Interventionist
Good Shepherd Catholic School
01.2019 - 06.2020
Assistant of Outreach Programs
KIPP Reach College Preparatory
05.2018 - 08.2019
Bachelor of Arts - Sociology, Minor in Substance Abuse