Dina Brajovic
Atlanta,GA
Summary
Results-driven property management professional overseeing $5M+ annual capital improvements and $3M operating budgets across 260,000 SF of Class A office space. Experienced in full-floor buildouts, white box renovations, SWUD replacements, façade and high-rise structural projects. Proven ability to lead cross-functional teams, manage contractors, control budgets, mitigate risk, and drive tenant satisfaction. Known for strong stakeholder communication, boots-on-the-ground leadership, and successful project delivery from planning through execution.
Overview
7
7
years of professional experience
Work History
Property Manager
Cushman & Wakefield
Atlanta, GA
07.2025 - Current
- Oversee 260,000 SF across two commercial office buildings with 30 tenants and 97% leased.
- Manage $3M annual operating budget and $5M+ capital improvement program
- Lead full lifecycle capital projects including:
Office renovations
Full-floor buildouts
White box & spec suite construction
SWUD unit replacements
Elevator modernization
Participation in façade and balcony renovation of 50-story high-rise - Develop RFPs, solicit contractor bids, negotiate contracts, and oversee vendor performance
- Track capital expenditures and ensure projects remain on budget and schedule
- Conduct expense reconciliations and financial reporting (P&L, variance analysis)
- Coordinate directly with ownership (including owner-occupied building) and stakeholders
- Mitigate project risk through proactive site inspections and daily communication
- Lead tenant engagement initiatives and resolve escalated issues efficiently
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Developed comprehensive emergency response plan, improving preparedness for unexpected events.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Assistant Property Manager
Cushman and Wakefield
Atlanta, GA, USA
02.2024 - 07.2025
- Maintaining constant communication with tenants and building owners.
- Managed all aspects of tenant relations including collection of rents, late fees and evictions if necessary.
- Responded to tenant inquiries and complaints in a timely manner.
- Maintained accurate records regarding leases, rent rolls and security deposits.
- Assisted in the preparation of legal documents such as eviction notices or court filings when necessary.
- Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations.
- Monitored and enforced tenant compliance with rental agreement terms.
- Monthly financial reporting- P&L reports and capital investment tracking.
- Participated in yearly budget proposal, capital projects proposal and operating expenses reconciliation process.
- Supported accurate financial records and timely rent collection.
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.
- Monitored common areas for maintenance and repair needs.
- Prepared and administered contracts for provision of property services, such as cleaning, maintenance, and security services.
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.
Property Administrator
Cushman & Wakefield
Atlanta, GA
07.2023 - 02.2024
- Managed lease administration processes, ensuring compliance with property regulations and policies.
- Coordinated maintenance requests, optimizing response times and tenant satisfaction.
- Implemented tracking systems for rent collections, reducing discrepancies in financial reporting.
- Developed and maintained relationships with vendors to streamline service agreements and procurement efforts.
- Oversaw tenant communication, addressing inquiries and concerns to enhance community engagement.
- Led initiatives to improve operational efficiency within property management workflows.
- Mentored junior staff on best practices for tenant relations and property administration tasks.
- Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
Assistant Food and Beverage Manager
The Ritz Carlton
Greensboro, GA, USA
08.2021 - 07.2023
- Oversaw daily operation in a high volume pool restaurant and beach.
- Provided leadership support during peak business periods in order to meet customer demands.
- Excellent communication and interpersonal skills with the ability to resolve conflicts efficiently.
- Demonstrated ability to manage staff, delegate tasks and ensure high standards of customer service.
- Coordinated activities between departments in order to maintain efficient operations.
- Analyzed financial data and developed strategies to maximize profits while minimizing costs leading to 13% increase in revenue in 2022 and 2023.
- Collaborated with chefs to create menus that met customer expectations while staying within budget constraints.
- Created and designed menus for private events.
- Organized special events such as banquets and receptions while ensuring all food safety regulations were adhered to.
- Managed scheduling of personnel, ensuring adequate coverage at all times.
- Completed paperwork detailing inventory, sales records, and employee performance.
- Executed monthly performance reviews for team members in order to identify areas for improvement.
- Provided assistance to employees during busy hours to deliver quality service to customers.
- Scheduled staff hours and allocated resources to maximize team member performance.
- Investigated and resolved complaints regarding food quality and service.
- Estimated food and beverage consumption to determine purchasing requirements.
- Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions.
- Monitored budgets and payroll records to verify authorization of expenditures.
- Actively participated in recruiting process by selecting and interviewing candidates.
- Developed and implemented training programs for new employees.
- Conducted employee orientation sessions in order to provide clear instructions regarding job duties.
- Maintained records of inventory levels, pricing information, sales figures and other relevant data.
- Monitored customer feedback and implemented changes based on suggestions received.
- Talked with dissatisfied customers to assist working employees and improve customer experience.
Food and Beverage Supervisor
The Ritz Carlton
Greensboro, GA, USA
07.2019 - 08.2021
- Oversaw Multiple Food and Beverage Operations including Fine Dining restaurants, Room Service and Coffee Shops.
- Attended Forbs trainings on Five Star Service.
- Attended Brand Standard Trainings.
- Evaluated efficiency of food and beverage serving practices and created new systems when necessary.
- Trained and coached staff on proper food handling techniques, customer service skills, and product knowledge.
- Ensured all safety protocols were being followed at all times.
- Maintained accurate inventory of all products, supplies, equipment, and resources needed for operations.
- Conducted quality assurance audits of restaurant staff performance to ensure accuracy in orders and customer satisfaction levels.
- Implemented systems to increase efficiency in order taking processes.
- Created monthly specials that increased customer engagement.
- Performed regular maintenance checks on equipment ensuring it was functioning properly.
- Developed equipment maintenance schedules and arranged for repairs.
- Developed departmental objectives, budgets, policies, procedures, and strategies. Achieved 80%+ customer intent to recommend.
Education
International Economics, Finance and Business -
UDG
Podgorica12-2018
Skills
- Client Relationship Building
- Workflow Management
- Training and development
- Customer service excellence
- Project coordination
- Interpersonal skills
- Customer retention
- Conflict resolution
- Team collaboration
- Effective communication
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Property Manager
Cushman & Wakefield
07.2025 - Current
Assistant Property Manager
Cushman and Wakefield
02.2024 - 07.2025
Property Administrator
Cushman & Wakefield
07.2023 - 02.2024
Assistant Food and Beverage Manager
The Ritz Carlton
08.2021 - 07.2023
Food and Beverage Supervisor
The Ritz Carlton
07.2019 - 08.2021
International Economics, Finance and Business -
UDG
Personal Information
Title:Property Manager