Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dina Ekholm

Huntington,New York

Summary

Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role.

Overview

21
21
years of professional experience

Work History

Receptionist

Dr Johnathan Lown
10.2022 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated medial records.
  • Kept reception area clean and neat to give patients positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Business Owner

Suds Of Love Mobile Dog Grooming
09.2017 - 10.2022
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Monitored animals for behavioral problems and signs of health issues.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Grooming Salon Manager

Petco Animal Supplies Stores Inc.
09.2007 - 08.2017
  • Recruited and trained staff to offer grooming services for diverse animals.
  • Ordered supplies for forecasted grooming demands.
  • Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
  • Aligned grooming services with brand promise for quality and customer care.
  • Evaluated employee performance through close observation and performance rubrics.
  • Initiated workplace improvement programs for increased service efficiency.
  • Skilled at working independently and collaboratively in a team environment.

Professional Dog Bather

Clean As A Whisker
08.2002 - 07.2007
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animal coats clean and healthy with regular washing.

Education

Certified Professional Dog Groomer -

Pets Playground Grooming School
Pompano Beach, FL
06.1999

Skills

  • Staff Management
  • Customer Service
  • Employee Training
  • Customer Relations
  • Strategic Decision-Making
  • Bookkeeping
  • Coaching and Mentoring
  • Patience and Empathy
  • Dog Breed Familiarity
  • Time Management Abilities
  • Attention to Detail

Timeline

Receptionist

Dr Johnathan Lown
10.2022 - Current

Business Owner

Suds Of Love Mobile Dog Grooming
09.2017 - 10.2022

Grooming Salon Manager

Petco Animal Supplies Stores Inc.
09.2007 - 08.2017

Professional Dog Bather

Clean As A Whisker
08.2002 - 07.2007

Certified Professional Dog Groomer -

Pets Playground Grooming School

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Dina Ekholm