Bringing Customer Service with top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Do the best to uphold the company's name.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Daily Designs
Kennett, MO
01.2020 - Current
Detail and design homemade decor items
Promote decor items on the internet
Take orders, package, and ship item(s)
Customer Service Cashier
KFC
Kennett, MO
01.2022 - 05.2022
Greet customers
Take order
Build orders
Cashier
Serve customers order
Clean and sanitize lobby and prep area
Shut down store
Kitchen Manager
Dodges Chicken Store
Blytheville, AR
10.2019 - 11.2020
Prep for the day
Start making breakfast
Fill and maintain merchandiser
Start lunch and dinner for the day
Rotate merchandiser out
Rotate stock
Upkeep amount of waste
Keep inventory of stock for merchandise orders
Clean up work station for kitchen closing
Homemaker Aide
Always First Homecare Companion Service
Sikeston, MO
04.2016 - 10.2019
Laundry
Prep meals for day(s)
Dishes and clean kitchen
Sweep and Mop
Vacuumed
Dusting
Sanitized restroom and bathing area
Medications
Ran errands and shopping
Education
NA - Some High School
Holcomb R3 High School
Holcomb, MO
Skills
Building Customer Trust and Loyalty
Responding to Difficult Customers
Efficient and Detail-Oriented
Upselling Products and Services
Understanding Customer Needs
Order and Refund Processing
Courteous with Strong Service Mindset
Customer Support
Issue and Complaint Resolution
Upbeat and Positive Personality
Gift Wrapping Boxes
Call Documentation
Selling Skills
Safe Work Practices
Station Preparation
Telephone Reception
Customer Buying Habits
Patient and Empathetic
Communications Strategies
Suggestive Selling
Team-Oriented and Cooperative
Guest Satisfaction
Reading Comprehension
Establishing and Maintaining Customer Relationships