Bridgett Weaver
Elizabethtown,Kentucky
Summary
I'm a very loyal and hardworking employee. I get along with everyone and love moving around and doing tasks. Engaging with customers and building relationships is one of my favorite things to do, and I can't wait to gain more experience in the Culinary World.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
Hodgenville, KY
05.2021 - Current
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Executes excellent sales floor merchandising and selling.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Answered constant flow of customer calls with minimal wait times.
Crew Member
Pizza Hut
Hodgenville, Kentucky
07.2020 - 04.2021
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cooked batches of food according to standard recipes.
- Accurately operated cash register to process customer payments.
Education
Associates in Personal Chef And Catering - Culinary Arts
Elizabethtown Community And Technical College
Hardin County05.2023
High School Diploma -
Larue County High School
Larue County05.2021
Skills
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Upbeat and Positive Personality
- De-escalation Techniques
- Multitasking and Prioritization
- Building Customer Trust and Loyalty
- Upselling Products and Services
- Understanding Customer Needs
- Order and Refund Processing
- Verbal and Written Communication
- Creative Problem Solving
- Cleaning and Sanitizing
- Relationship Building
- Customer Service
hobbies
Baking, Cooking, Reading, Travel
Timeline
Customer Service Associate
Walgreens
05.2021 - Current
Crew Member
Pizza Hut
07.2020 - 04.2021
Associates in Personal Chef And Catering - Culinary Arts
Elizabethtown Community And Technical College
High School Diploma -
Larue County High School