Dina Krykun
Hopkins,MN
Summary
Dedicated professional with strong work ethic and adaptability. Excels in multitasking and mastering new skills independently. Committed to prioritizing customer satisfaction and effectively resolving concerns to enhance overall experience.
Overview
1
1
Language
5
5
years of professional experience
Work History
Service and Engagement
Target
Saint Louis Park, Minnesota
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Assisted customers at self-checkout while organizing merchandise on the sales floor to maintain a seamless shopping experience.
- Delivered orders directly to guests' trunks or side doors based on their preferences.
- Located and prepared guest orders, including cooler items, dry items, and larger purchases.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Barista
Munka Beans
Hopkins, MN
01.2023 - 08.2023
- Doing cashier/register and taking guest orders and ensuring their orders and taken with care, accuracy, as well as making sure they feel welcome and comfortable
- Working fast and efficiently at preparing morning coffee for guests, such as having brewed coffee ready
- Doing opening tasks for the cafe to make sure everything is ready and in stock
- Working with coworkers as a team on busy days to make sure each guest receives their order fast with maximum care and efficiency so they can leave being satisfied and will want to come back again, each worker takes on one important task such as bar for drinks, taking orders over register, and baking sweets/washing dishes at the cafe.
- Preparing food depending on the order being for here or to go, and serving the food to guests who want to eat in the cafe, as well as managing door dash orders online for pick up and working fast and efficiently
- Understanding and acknowledging guest concerns and making sure the dining room/work area is sanitized and clean so everyone feels welcome and safe
Server
Perkins Family Restaurant
Minnetonka, Minnesota
04.2021 - 08.2021
- Provided friendly and attentive service to enhance guest dining experiences.
- Taking orders from customers accurately and in a timely manner.
- Managing timely delivery of food and beverages to tables.
- Working hard and fast on large groups such as parties of 6-10 people, making sure all orders are taken with great accuracy, nothing is missed and delivering them fast and efficiently and prioritizing their needs
- Helping guests feel safe and welcome in the restaurant and paying attention to their needs or requests even if they don't ask
- Ensuring the environment is sanitized and all tables are equally payed attention to, including drinks being served while guests wait for food
- Maintaining cleanliness and organization of dining areas and utensils.
- Handling guest concerns and questions
- Stepping in for the handicapped/disabled or seniors and making sure they have a comfortable seat
- Handling money transactions accurately while following company procedures for handling cash payments.
Education
Minnetonka High School
Minnetonka , MNSkills
- Customer order processing
- Order management
- Inventory control
- Food safety
- Service excellence
- Fast and efficient work
- Collaboration with team
- Conflict resolution
- Customer relationship management
Languages
English
Professional
Timeline
Service and Engagement
Target
10.2023 - Current
Barista
Munka Beans
01.2023 - 08.2023
Server
Perkins Family Restaurant
04.2021 - 08.2021
Minnetonka High School