Dina LaManna
DeKalb,IL
Summary
Operations Manager | Food & Service Operations
Results-drive operations leader with 25+ years of experience managing daily operations, staff performance, inventory, compliance, and financial controls across high-volume service environments. Known for building efficient systems, improving workflow, ensuring regulatory compliance, and maintaining consistent service standards.
Overview
14
14
years of professional experience
Work History
Assistant Food Service Manager
Northern Illinois University
DeKalb, IL
02.2024 - Current
- Assisted in managing daily food service operations to ensure efficient workflow and high-quality service.
- Coordinated staff schedules and training sessions to optimize team performance and service delivery.
- Monitored inventory levels and placed orders to maintain stock availability for kitchen operations.
- Implemented safety protocols to ensure compliance with health regulations and enhance workplace safety.
Bar Supervisor/Server
Tapa La Luna
DeKalb, IL
01.2020 - 12.2023
- Supervised bar staff, ensuring high standards of service and adherence to safety protocols.
- Trained new employees on beverage preparation techniques and customer service excellence.
- Managed inventory, optimizing stock levels and minimizing waste through careful monitoring.
- Implemented efficient workflow processes, enhancing overall bar operations and guest satisfaction.
General Manager
Hometown Sports Bar & Grill
DeKalb, IL
04.2012 - 11.2019
- Oversaw daily operations, ensuring exceptional customer service and efficient workflows.
- Developed and implemented strategic marketing initiatives to increase brand visibility and customer engagement.
- Managed budgeting processes and financial reporting, optimizing profit margins through effective cost control measures.
- Led staff training programs, enhancing team performance and promoting a positive work environment.
Education
High School Diploma -
St. Charles East High School
Saint Charles, ILSkills
- Operations & Process Management
- Workforce Planning & Scheduling
- Hiring, Training & Performance Management
- Inventory, Procurement & Vendor Relations
- Quality Assurance & Safety Standards
- Facility Operations, Equipment Handling & Maintenance
- Budgeting, Cash Flow & Payroll
- Microsoft Office
Timeline
Assistant Food Service Manager
Northern Illinois University
02.2024 - Current
Bar Supervisor/Server
Tapa La Luna
01.2020 - 12.2023
General Manager
Hometown Sports Bar & Grill
04.2012 - 11.2019
High School Diploma -
St. Charles East High School