Melissa Zimmerman
Rochester
Summary
Proactive professional recognized for expertise in food service operations and waste reduction. Skilled in training teams to uphold quality standards and enhance guest experiences, committed to driving operational excellence in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Assistant Food Service Manager
Bryne Dairy
Gates, New York, 14559
10.2024 - Current
- Assist in daily food service operations, ensuring adherence to quality standards and safety protocols.
- Managed inventory control, tracking supplies to minimize waste and optimize stock levels.
- Supported staff training on food preparation techniques and customer service excellence.
- Collaborated with management to implement new menu items based on customer feedback and seasonal ingredients.
Owner/Operator
Tech Knowledge Express
77 Commerce Drive, Henrietta NY 144623
03.2023 - 02.2026
- Developed and implemented innovative technology solutions to enhance operational efficiency.
- Managed daily business operations, ensuring alignment with strategic goals and customer satisfaction.
- Trained and mentored staff in best practices for customer service and technical support.
- Oversaw inventory management systems to streamline product availability and reduce waste.
Emergency Medical Technician
Monroe Ambulance
1669 Lyell Ave, Rochester, NY, 14606
01.2019 - 01.2023
- Administered emergency medical care in high-pressure situations, ensuring patient stability and comfort.
- Collaborated with healthcare professionals to deliver coordinated patient transport and treatment.
- Utilized advanced life support equipment during critical interventions, enhancing patient outcomes.
- Conducted thorough assessments of patients to determine immediate medical needs and appropriate responses.
Paraprofessional
Greece Central School District
Greece, New York
09.2009 - 06.2018
- Supported classroom instruction by assisting teachers with lesson delivery and student engagement.
- Implemented individualized education plans (IEPs) to address students' unique learning needs.
- Monitored student progress and behavior, providing constructive feedback and support.
- Collaborated with educators to develop effective teaching strategies and classroom management techniques.
- Direct one on one support for Non-Verbal Special needs student from 6th grade up until graduation. Including work study and community inclusion.
- Learned American sign language through college to have the ability to assist the student in communication with school and family.
Education
Associate of Science - Science And Health Studies
Monroe Community College
Rochester, New York, NY05.2017
Skills
- Food preparation
- Scheduling staff
- Sanitation standards
- Food safety compliance
- Customer service
- Inventory management
- Excellent computer skills, proficient in Excel, Word, Power point, Sales force and medical charting
- First Response training
- Full Patient Emergency care and compassion
- High stress management and intense situation management
- Owner Operator of successful Tech Company
- Food presentation
- Staff leadership
- Operations management
- Portion control
Languages
American Sign Language
Full Professional
Spanish
Limited Working
Timeline
Assistant Food Service Manager
Bryne Dairy
10.2024 - Current
Owner/Operator
Tech Knowledge Express
03.2023 - 02.2026
Emergency Medical Technician
Monroe Ambulance
01.2019 - 01.2023
Paraprofessional
Greece Central School District
09.2009 - 06.2018
Associate of Science - Science And Health Studies
Monroe Community College