Dina Mosavi
Gainesville,FL
Summary
Dynamic and empathetic Cashier Assistant with a proven track record at Wawa, excelling in customer service and cash handling expertise. Enhanced store efficiency by streamlining transaction processes and significantly reducing wait times. Fostered team collaboration and maintained high standards of cleanliness, contributing to a positive shopping environment. Excelled in high-pressure situations, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Cashier Assistant
Wawa
01.2024 - Current
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Spoto Highschool
Tampa, FL05-2024
Bachelor of Science - Biomedical Sciences
Santa Fe College
Gainesville, FL05-2028
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Cash handling expertise
- Relationship building
- Front desk operations
- Friendly and outgoing
- Shelf facing
- Grocery bagging
- Customer assistance
Languages
Persian
Native or Bilingual
Timeline
Cashier Assistant
Wawa
01.2024 - Current
High School Diploma -
Spoto Highschool
Bachelor of Science - Biomedical Sciences
Santa Fe College
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