Dina Stemen
Blacklick,OH
Summary
Dedicated and resourceful administrative professional with extensive experience supporting multi-level executives. Proven success record working in positions of increased responsibility. Accustomed to performing duties that aid leadership effectively serve the strategic goals of the organization.
Overview
24
24
years of professional experience
Work History
Executive Assistant
OhioHealth
09.2018 - 01.2024
- Managed executive calendars, scheduled meetings and appointments
- Coordinated travel arrangements, logistics, catering, and itineraries
- Processed travel expenses and reimbursements for executive team and senior management
- Organized and coordinated team building events
- Supply management and expenditure tracking - ensured cost center used remained within budget
- Submitted invoices, tracked purchase orders and checked requests for multiple departments
- Drafted and distributed corporate communications on behalf of senior leadership
- Provided timekeeping assistance via Kronos
- Handled sensitive information with the highest degree of integrity and confidentiality
Emergency Department Unit Secretary (contingent)
OhioHealth
09.2018 - 09.2019
- Communicated with physicians, nursing staff, transfer center, and outside entities to assist with effective patient throughput
- Prepared patient transfer packets that included confidential medical records
- Served as a department liaison assisting with needs of staff, patients, and their families
- Thrived under pressure initiating various emergency overhead calls
- Assisted management with scheduling in Kronos
- Coordinated logistics of patient discharge, including family communication, transportation, equipment, and follow-up appointments
- Communicated and transcribed orders in a timely manner
- Collaborated with unit charge nurse and physicians to identify bed and unit needs
- Handled all incoming calls and patient call lights, relaying accurate messages
- Assisted nursing and medic staff in bed turnover as needed – cleaned and set up rooms for new patient
- Replenished and organized nursing carts with needed supplies
Administrative Assistant II - UM & Care Management
OhioHealth
08.2015 - 03.2018
- Provided administrative support to the Director, Management Team, and Physicians within the Case Management/ Social Work office
- Responsible for staff scheduling, payroll and timekeeping via Kronos
- Coordinated travel, process expense reports and invoices
- Managed office supply costs and inventory
- Prepared meeting material, presentations, and minutes while distributing in a timely manner
- Mentored and trained newly hired administrative professionals
- Created and managed the Community Resources page in SharePoint
- Coordinated desk/office moves collaborating with IS department
- Created and prepared new associate orientation material
- Collected and analyzed data for various weekly and monthly reports
Administrative Assistant I - Hospice
OhioHealth
02.2012 - 08.2015
- Provided administrative support for Clinical Nurse Managers, Social Workers, Clinical Educator, Admissions, and Triage teams
- Scheduled meetings, typed, and distributed meeting minutes
- Planned and organized events held at Kobacker House
- Tracked associate evaluation due dates -emailed reminders and scheduled time with manager
- Tracked admissions of U.S.Veteran patients, prepared certificates for pinning ceremonies, and submitted data to Veterans Administration and We Honor Veterans organization
Unit Coordinator
OhioHealth
06.2009 - 02.2012
- Coordinated patient activities on nursing and procedural units including service excellence, equipment/supply management, and tasks as assigned to promote throughput
- Aided with timekeeping, schedule entry, data collection and charge reconciliation
- Prioritized safe care for patients, staff and visitors
Department Secretary - Cardiac & Pulmonary Rehab
Mount Carmel Health
02.2004 - 06.2009
- Processed incoming referrals within 24 hours from receipt
- Scheduled patients for program orientation
- Communicated with insurance companies to obtain precertification
- Counseled patients on their financial obligations, collected copayments and deductibles
- Negotiated payment arrangements on behalf of Revenue Cycle department
Medical Secretary / Patient Registration
Mercy Health Partners
06.2000 - 10.2003
- Registered new patients in electronic medical records prior to appointment scheduling
- Supported office staff and operational requirements with administrative tasks
- Organized paperwork such as charts and reports for office and patient needs
- Documented insurance details to facilitate smooth appointments and payment processing
- Collected copayments and facilitated payment arrangements
Skills
- Executive Calendar Management
- Event Planning
- Invoice Processing
- Employee Relations
- Travel Arrangement
- Kronos Timekeeping
- Workday Expense Reporting
- Microsoft Office Applications
- Registration and Admissions
- Insurance Verification
- Customer Service
Timeline
Executive Assistant
OhioHealth
09.2018 - 01.2024
Emergency Department Unit Secretary (contingent)
OhioHealth
09.2018 - 09.2019
Administrative Assistant II - UM & Care Management
OhioHealth
08.2015 - 03.2018
Administrative Assistant I - Hospice
OhioHealth
02.2012 - 08.2015
Unit Coordinator
OhioHealth
06.2009 - 02.2012
Department Secretary - Cardiac & Pulmonary Rehab
Mount Carmel Health
02.2004 - 06.2009
Medical Secretary / Patient Registration
Mercy Health Partners
06.2000 - 10.2003