Dinelle O'Bryan
Bouckville,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Lead Support Associate
Big Lots
Hamilton, NY
02.2024 - Current
- Provided guidance and direction to junior staff members as needed.
- Maintained up-to-date knowledge of company products and services.
- Ensured that all customer inquiries were handled promptly and accurately.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Assistant Store Manager
Aldi
Cazenovia, NY
04.2019 - 08.2022
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
High School Diploma -
G. Ray Bodley
Fulton, NY06-2003
Skills
- Customer Service
- Document and Records Management
- POS Systems and Ordering Platforms
- Computer Skills
- Organizational Skills
- Staff Supervision
Timeline
Lead Support Associate
Big Lots
02.2024 - Current
Assistant Store Manager
Aldi
04.2019 - 08.2022
High School Diploma -
G. Ray Bodley