Dinh Hoang Bui
Cleveland
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Student Wokr-Food or Cater
Chick-fil-A
Cleveland
09.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team to maintain clean and organized workspace.
- Assisted in training new staff on operational procedures.
- Managed inventory levels and stocked supplies efficiently.
- Resolved customer complaints with empathy and professionalism.
- Prepared food items following safety and quality standards.
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
Sales & Media specialist
John Henry VN
Ha Noi
02.2021 - 12.2025
- Engaged with customers in a way that fostered trust and rapport, enhancing your ability to build strong, positive relationships-vital in both psychology and education.
- Developed the ability to read and respond to customer emotions, which is directly transferable to understanding and supporting the emotional needs of children in an educational setting.
- Handled disputes and misunderstandings with customers calmly and effectively, refining your skills in conflict resolution-a valuable asset when working with children, families, or in therapeutic settings.
- Identified customer needs and aligned them with appropriate products, enhancing persuasive communication and understanding of human behavior.
- Assisted in managing the financial aspects of the business, such as balancing sales revenue with expenses, which provided you with a foundational understanding of resource management-a useful skill in any professional field.
- Contributed to arranging floral displays and crafting appealing product presentations, allowing you to exercise creativity and an eye for design-skills that can be beneficial in creating engaging educational materials.
Marketing Executive
Centre of International Relation & Investment JSC
01.2019 - 01.2021
- Engaged with customers in a way that fostered trust and rapport, enhancing your ability to build strong, positive relationships—vital in both psychology and education. Developed the ability to read and respond to customer emotions, which is directly transferable to understanding and supporting emotional needs of children in an educational setting. Handled disputes and misunderstandings with customers calmly and effectively, refining your skills in conflict resolution—a valuable asset when working with children, families, or in therapeutic settings. Learned to identify customer needs and align them with the appropriate products, improving your persuasive communication and understanding of human behavior. Assisted in managing the financial aspects of the business, such as balancing sales revenue with expenses, which provided you with a foundational understanding of resource management—a useful skill in any professional field. Contributed to arranging floral displays and crafting appealing product presentations, allowing you to exercise creativity and an eye for design—skills that can be beneficial in creating engaging educational materials.
Education
CERTIFICATE - OPERATING FORKLIFT
Saigon School of Economics and Technology
HCMC, VN01-2019
ADVANCED DIPLOMA - MULTIMEDIA
ARENA MULTIMEDIA
Ha Noi City, Vietnam01-2017
HIGH SCHOOL GRADUATE -
High School for Gifted Physical Education and Sports
HCMC, VN01-2013
Skills
- Expertise in developing and implementing sales strategies
- Ability to analyze sales data and track performance metrics
- Knowledge of SEO/SEM, Google Analytics, and social media marketing tools
- Experience in running digital marketing campaigns (email marketing, paid ads, etc)
- Understanding of media buying, advertising strategies, and managing media partnerships
- Strong ability to use MS Office Suite (Word, Excel, PowerPoint)
- Familiarity with CRM software to track sales and marketing activities
- Self-motivated
- Detail-oriented
- Strong organizational skills
- Communication Skills
- Negotiation & Persuasion
- Creativity
- Analytical Thinking
- Adaptability
- Collaboration & Teamwork
- Time Management
- Customer-Centric Approach
- Resilience
Accomplishments
IELTS Academic, Overall: 6.0
Websites
Languages
English
Professional
Vietnamese
Professional
Certification
Vietnam Shooting Federation - Young Shooter Gold/Silver/Bronze Medalist
Timeline
Student Wokr-Food or Cater
Chick-fil-A
09.2025 - Current
Sales & Media specialist
John Henry VN
02.2021 - 12.2025
Marketing Executive
Centre of International Relation & Investment JSC
01.2019 - 01.2021
CERTIFICATE - OPERATING FORKLIFT
Saigon School of Economics and Technology
ADVANCED DIPLOMA - MULTIMEDIA
ARENA MULTIMEDIA
HIGH SCHOOL GRADUATE -
High School for Gifted Physical Education and Sports