Dinia Siler
Merrillville,IN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Sales
AT&T Mobility
08.2020 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Manager
Cosmo Beauty
07.2011 - 08.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Tfsouth
Lansing, MN01.2007
Skills
- Issue Refunds
- Complex Problem-Solving
- Time Management
- Inventory Control Procedures
- Customer Service
- Returns and Exchanges
- Microsoft Excel
- Microsoft Office
- Speaking Clearly
Timeline
Sales
AT&T Mobility
08.2020 - 07.2023
Sales Manager
Cosmo Beauty
07.2011 - 08.2020
Tfsouth