Dino Geminiano
Los Angeles,USA
Summary
The dedication of an employee with high integrity, strong work ethic and great leadership skills the job deadlines will be thing of the past. The challenge of difficult things makes me try even harder.
Overview
14
14
years of professional experience
Work History
Delivery Driver
DoorDash
Los Angeles, California
02.2024 - Current
- Delivered food orders promptly, ensuring customer satisfaction across diverse locations.
- Communicated delivery status and special instructions to customers, enhancing their experience.
- Navigated using GPS technology to optimize delivery routes, reducing wait times.
CEO
Petparadice
Los Angeles, California
06.2023 - 01.2024
- Oversaw financial planning and budgeting processes, aligning resources for sustainable growth.
- Directed strategic initiatives to enhance customer engagement and brand loyalty.
- Implemented operational efficiencies, enhancing service delivery across departments.
- Developed partnerships with suppliers and stakeholders, broadening product offerings.
Room Service
Sunset Marquis
West Hollywood, USA
10.2017 - 06.2023
- Communicated food and drink orders to kitchen staff to ensure timely and accurate service.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Recorded customer food and drink selections at tables.
- Food runner
- Recorded room service orders delivered by suite runners to track service efficiency throughout shift.
- Totaled checks and used cash register to accept payment for services.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Cleaned trays, dishes, and silverware for room service orders to uphold hygiene standards and customer satisfaction.
- Stocked shelves with supplies necessary for room service operations, including linens, utensils, condiments.
Pool Attendant
Sunset Marquis Hotel
West Hollywood, USA
02.2017 - 09.2017
- Maintained pool cleanliness to ensure water quality and guest safety.
- Organized and prepared clean towels for guest use.
- Processed orders for food and beverages to enhance guest experience.
- Bartender
- Food runner
- Bar back
Housekeeping
Sunset Marquis
West Hollywood, USA
08.2014 - 03.2017
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned guest rooms to ensure a welcoming atmosphere for guests.
- Maintained cleanliness of public zones to enhance guest experience.
- Arranged and moved furniture to optimize room layout and accessibility.
- Taking linen to the maids
Day-Porter
Douglas Emmett
Santa Monica, USA
01.2014 - 04.2014
- Removed trash to uphold cleanliness and hygiene standards.
- Cleaned hallways, ensuring a tidy environment for visitors and staff.
- Replaced lightbulbs to maintain proper lighting and safety.
Cashier
Ramona's Mexican Food
Los Angeles, USA
07.2013 - 12.2013
- Engaged with customers to enhance their experience
- Processed drink orders efficiently
- Count the money
- Maintained cleanliness of restaurant to ensure a welcoming environment
Back Bar
Rosenthal Malibu Estate
Malibu, USA
05.2012 - 07.2012
- Restocked wine shelves to ensure product availability for customers
- Efficiently operated dishwasher to maintain cleanliness in fast-paced restaurant
- Clean up tables
Education
High School Diploma -
University High School
Santa Monica, CASome College (No Degree) - Business Photography Marketing
Santa Monica College
Santa Monica, CA, USSkills
- Conflict resolution
- Creative design
- Event management
- Leadership
- Bilingual
- Warm and Friendly
- Team Player
- Tray Assembly and Delivery
- Verbal and Written Communication
- Professional and Courteous
- Service Oriented
- Time Management
- Organizational Abilities
- Guest Service
- Guest Interaction
- Route optimization
- Time management
- Customer communication
- Order accuracy
- Customer relationship management
- Inventory management
- Problem solving
- Attention to detail
- Effective communication
Accomplishments
- Promoted from Pool Attendant to Room Service, in less than 12-months.
- Consistently maintained high customer satisfaction ratings.
Languages
Native/Bilingual, Full Professional
Cover Letter
The dedication of an employee with high integrity, strong work ethic and great leadership skills the job deadlines will be thing of the past. The challenge of difficult things makes me try even harder.
Timeline
Delivery Driver
DoorDash
02.2024 - Current
CEO
Petparadice
06.2023 - 01.2024
Room Service
Sunset Marquis
10.2017 - 06.2023
Pool Attendant
Sunset Marquis Hotel
02.2017 - 09.2017
Housekeeping
Sunset Marquis
08.2014 - 03.2017
Day-Porter
Douglas Emmett
01.2014 - 04.2014
Cashier
Ramona's Mexican Food
07.2013 - 12.2013
Back Bar
Rosenthal Malibu Estate
05.2012 - 07.2012
High School Diploma -
University High School
Some College (No Degree) - Business Photography Marketing
Santa Monica College