Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dinora Ruiz Jr

Joliet,Illinois

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

7
7
years of professional experience

Work History

Licensure Specialist

Will County Regional Office of Education
07.2023 - Current

Assist the educators within Will county with public school teacher licensing requirements

  • Assist public schools within Will county with teacher staff licensing requirements, Professional development, retirement, renewal, etc
  • Serve the county with classes and information on different public school licensing options
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.


Stitched Silhouette Owned and Operated

Self Employed
01.2020 - Current
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Offering excellent sewing, alterations and fashion design services.
  • Offering clothing repair services.

Seamstress/tailor

David's Bridal Orland Park
08.2021 - 08.2023
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation. Maintained costumer service standards and services.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
  • Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
  • Effectively collaborated with team members during large-scale production orders which resulted in meeting strict deadlines without compromising quality standards.

Bob Bodach Campaign Assistant

Bob Bodach Campaign for Will County Judge Campaign
06.2022 - 11.2022

Assist in the planning and implementation of marketing campaigns across various channels (digital, print, social media, etc.).
Coordinate logistics for campaign events, including venue booking, catering, and attendee management.
Monitor campaign performance metrics and prepare reports for analysis.
Conduct market research and gather data to inform campaign strategies.
Manage campaign materials, ensuring all content is up-to-date and consistent with brand guidelines.
Support the Campaign Manager in maintaining relationships with external vendors and stakeholders.
Provide administrative support, such as scheduling meetings, taking notes, and managing calendars.

Key Manager

Joann Fabrics
06.2020 - 07.2021
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
  • Spearheaded marketing efforts that increased brand awareness among target demographics leading to higher sales figures.
  • Developed training programs to enhance employee performance and skillsets, boosting overall team efficiency.
  • Enhanced communication between departments, improving collaboration and project outcomes.

Customer service

JoannFabrics
09.2017 - 05.2020
  • Delivered exceptional customer service through prompt resolution of passenger inquiries.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively.
  • Streamlined communication channels for improved customer service quality and efficiency.


Education

Associate of Applied Science -

Joliet Junior College
Joliet, IL
06.2025

Alumni -

Forge Leadership Institute
01.2021

No Degree -

Leadership Institute
Arlington, VA
01.2019

Certificate -

Indie Birth Midwifery School
01.2018

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Management collaboration
  • Proficient in Microsoft 365 and Google
  • Multitasking
  • Organizational Skills
  • Written Communication
  • Team building
  • Process Analysis
  • Logistics Coordination

Timeline

Licensure Specialist

Will County Regional Office of Education
07.2023 - Current

Bob Bodach Campaign Assistant

Bob Bodach Campaign for Will County Judge Campaign
06.2022 - 11.2022

Seamstress/tailor

David's Bridal Orland Park
08.2021 - 08.2023

Key Manager

Joann Fabrics
06.2020 - 07.2021

Stitched Silhouette Owned and Operated

Self Employed
01.2020 - Current

Customer service

JoannFabrics
09.2017 - 05.2020

Associate of Applied Science -

Joliet Junior College

Alumni -

Forge Leadership Institute

No Degree -

Leadership Institute

Certificate -

Indie Birth Midwifery School
Dinora Ruiz Jr